As part of our continuing efforts to increase the impact of our community resources, we are excited to introduce you to the 2021 Scholarship Cohort. Each month in 2021 we’ll interview a cohort scholar and learn why community is important to them. This month we'll meet Hannah Freidman, Manager of … [Read more...]
Brian Oblinger on Customer Experience
Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, customer experience, finding and leveraging executive stakeholders, defining … [Read more...]
Keri Kersten, Stepan Company
Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers.” Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. … [Read more...]
Announcing the Winners of TheCR Awards 2017
Last week I had the honor of announcing the winners of TheCR Awards 2017. TheCR Awards recognize excellence in community management across four categories including, Outstanding ROI, Best Community Design Element, Winning Welcome Wagon, and Best Recognition & Reward Program. Members of TheCR … [Read more...]
Faces of Community Management: Rebecca Braglio, Pet360
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. This month's Face of Community Management is TheCR Network member Rebecca Braglio. Rebecca is the Community Engagement Manager at Pet360 and has one of the most interesting paths to community management that I've ever … [Read more...]
Faces of Community Management: Luke Sinclair, Sitrion
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. Another month in the books and another chance to share with you a new Faces of Community Management profile. This month we're highlighting Luke Sinclair, Director of Community Management at Sitrion and member of TheCR … [Read more...]
Faces of Community Management: Jamileh Delcambre
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. The last monday of the month always means a new Faces of Community Management profile - you can check out previous ones here and here. This month we're excited to introduce you to Jamileh Delcambre. Jam is a community … [Read more...]
Faces of Community Management – Jeff Ross
By Shannon DiGregorio, Relationship Manager at The Community Roundtable. This month we're highlighting another community manager in our Faces of Community Management series. Jeff Ross is a Community Manager at Humana and has been a member at TheCR Network since 2012. He is an active voice and … [Read more...]
Introducing: Faces of Community Management
By Shannon DiGregorio, Relationship Manager at The Community Roundtable. Happy Community Manager Appreciation Day! We're excitedly following along with all the #CMAD activities today. In TheCR Network we're always surprised with how different our members are - in wonderful ways. It seems like … [Read more...]
