By Shannon Abram, Relationship Manager at The Community Roundtable. Sometimes it's so easy to get wrapped up in the blog posts, comment moderation, content generation and metric tracking in our online communities that we forget the value of sitting down with community members and sharing a … [Read more...]
Friday Roundup: Start With Why
By Shannon Abram, Relationship Manager at The Community Roundtable. Happy Friday! And Happy Start of a Long Weekend to many of our US readers. This week we spent some time as a team thinking about how we can inspire action in our communities. I highly recommend Simon Sinek's TEDx talk "Start With … [Read more...]
Friday Roundup: Expert Advice, Ask Me Anything and a Peek in TheCR Network
By Shannon Abram, Relationship Manager at The Community Roundtable. This week we had a common theme - getting great advice from expert community practitioners. Fresh off a lively AMA with Minecraft Forum's community manager, we shared best practices for hosting your own AMA. We also took a moment … [Read more...]
Friday Roundup: Using Superheroes to Increase Community Engagement
By Shannon Abram, Relationship Manager at The Community Roundtable. If you had a chance to check out our recently released Community Manager Handbook you already know we are very into the idea of community superheroes right now. Batman and Superman have nothing on some of the amazing community … [Read more...]
Friday Roundup: Facebook, Twitter and Social Media Evolution
By Shannon Abram, Relationship Manager at The Community Roundtable. Sometimes it's easy to forget that connecting via online communities and social media is a new way of communication. LinkedIn was founded in 2003, Facebook in 2004 and Twitter in 2006. Of course there were early … [Read more...]
Friday Roundup: Email Opinions, Collaboration Strategy and Community Communications
By Shannon Abram, Relationship Manager at The Community Roundtable. Quick show of hands: do you consider email to be your friend, or a foe to be vanquished? We've been thinking a lot about the ways we communicate with our communities this week. Yesterday's #ESNchat focused on the very email … [Read more...]
Friday Roundup – Measuring Community Value, More Superheroes and New Community Jobs
By Shannon Abram, Relationship Manager at The Community Roundtable. It's April and after a long, hard winter in the Northeast the surest sign of Spring (in Boston at least!) will arrive next week - MLB Opening Day! We talk a lot about community building in the online realm, but it's nice to stop … [Read more...]
Friday Roundup: New faces, improving community metrics and heroes of heroes
By Ted McEnroe, The Community Roundtable I don't mean to alarm anyone, but Q1 of 2015 is basically over. It's that time when community managers look at their strategic plan for the year, utter something that shouldn't be typed in a blog post, and say to themselves, "Wow, I really need to dig … [Read more...]
Friday Roundup: Governance, Community Engagement and Pie for Breakfast
By Ted McEnroe, The Community Roundtable There is a pie about five feet away from me as I write this Friday Roundup. And I haven't eaten yet. It might be a fitting end to a week that started with a blog post about a conversation we had with Lauren Vargas of Aetna about engaging stakeholders … [Read more...]
Friday roundup: Connecting with executives
By Ted McEnroe, The Community Roundtable Executive engagement is always a popular topic in community - and sometimes divisive. "You must get the CEO involved," says one camp. "Don't waste your time with hesitant executives," suggests another. Of course, the research demonstrates it's not as … [Read more...]
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