Rachel Happe, Principal & Co-Founder, The Community RoundtableBack when we started The Community Roundtable in 2009, community management was a bit of a mystery and while there were opportunities for community managers to gather and share, there was not much documented about what community … [Read more...]
All Things in Moderation – Best Practices for Successful Community Moderation
By Shannon Abram, Relationship Manager at The Community Roundtable.Please forgive the pun, I couldn't help it! In all seriousness, policies, guidelines and governance provide the framework and boundaries for your community, but moderation is where those policies are turned into day-to-day … [Read more...]
Our Community Superheroes’ Superheroes – Part 1
By Ted McEnroe, The Community RoundtableIf you haven’t had a chance to pick up a copy of The Community Manager Handbook: 20 Lessons from Community Superheroes yet, or even if you have, you might not have made it all the way to the back page, where we asked the superheroes we featured in the … [Read more...]
Seven Qualities of Community Manager Superheroes
By Ted McEnroe, The Community RoundtableLast week, The Community Roundtable released The Community Manager Handbook: 20 Lessons from Community Superheroes. The Handbook takes a closer look at twenty challenges community managers face in starting, building and growing online communities, … [Read more...]
Friday Roundup: 20 Minutes to Shape the Future of Community
By Ted McEnroe, The Community RoundtableThe fifth Friday of 2015 is in the books, and this one comes at the end of a jam-packed week at The Community Roundtable, where we celebrated #CMAD, postponed #CMAD, launched our landmark annual survey and released the first piece of a new and fun … [Read more...]
