The Community Roundtable

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Save the Date: Customer Community Summit is June 15th

April 13, 2022 By Shannon Abram

After a two-year hiatus, we are thrilled to welcome our community audience back to Boston for a one-day, exclusive customer community summit. This all-inclusive experience will take place at Convene Boston on Wednesday, June 15, 2022. This event is designed for community professionals working with … [Read more...]

Developing Developer Relations: A CircleCI DevRel Case Study

November 15, 2021 By Shannon Abram

The Problem Jeremy Meiss, Director of DevRel and Community, joined CircleCI in February 2020. But while Jeremy's role was new, CircleCI always understood that Developer Relations was necessary. "Developers are at the core of what we're building," says Jeremy. "They're the ones using our … [Read more...]

New for Connect 2020: The Technology Track

August 10, 2020 By Shannon Abram

Connect Conference

One of our most frequently asked questions is, "what's the best community technology for me?!" We always answer honestly, "There is no best, just the right one for you." To that end we launched our first Community Solutions Showcast last Fall, connecting online community technology platforms and … [Read more...]

The Community Roundtable Connect: Community Solutions Showcase 2019 Snapshot

October 23, 2019 By Binta Dixon

How to choose a community platform

After the thought-provoking inaugural Community Solutions Showcase at TheCR Connect 2019, we wanted to create a useful recap of the discussion for the Network, attendees, and anyone considering a new community solution. And as a result of chats with the Community Roundtable team and attendees, we … [Read more...]

Evaluating Community and Engagement Platforms

September 16, 2019 By Rachel Happe

Are you evaluating and assessing community or engagement platforms? You are in great company - a lot of people are. This is being driven by shifts in the vendor space, the growing importance of these technologies to organizations, and the maturity of current programs. At The Community Roundtable, … [Read more...]

Podcast: Lisa Allison, Analog Devices, Inc.

September 9, 2019 By Shannon Abram

Community Management Podcast

Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professional. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]

Introducing The Community Score: How mature is your community?

August 22, 2018 By Rachel Happe

how to improve community engagement

Communities need different management at different stages Young communities can be pretty simple to manage. It can be as easy as inviting a few friends and asking questions. As they grow and mature, however, communities need more mature and sophisticated management. When a community has … [Read more...]

Shopping for an online community platform?

June 20, 2018 By Jerry Green

how to choose an online community platform

The first time I evaluated an online community platform was in 2011 for a large, customer-facing application. At the time there were only a handful of best-in-class providers. The good news for the community platform shopper today is there are more good options to choose from. The bad news is you’ll … [Read more...]

TheCR’s Community Platform Requirements Library & Vendor Comparison Tool

October 25, 2017 By Rachel Happe

how to choose an online community platform

Do you need to evaluate community platforms? Are you being asked to justify your existing platform? Are you looking at platform gaps but are not sure you are thinking of everything? The Community Roundtable has collaborated with our members to develop two new tools to support this work: The … [Read more...]

A 2017 View of the Community Platform Market

September 28, 2017 By Rachel Happe

Best community platforms

The Community and ESN Market is in Flux The community platform market is in flux, leaving customers anxious and uneasy. The two most mature independent community platform providers - Lithium and Jive - have been acquired by private equity firms. Even more recently, Lithium turned around and … [Read more...]

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Community best practices

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