After a two-year hiatus, we are thrilled to welcome our community audience back to Boston for a one-day, exclusive customer community summit. This all-inclusive experience will take place at Convene Boston on Wednesday, June 15, 2022. This event is designed for community professionals working with … [Read more...]
Developing Developer Relations: A CircleCI DevRel Case Study
The Problem Jeremy Meiss, Director of DevRel and Community, joined CircleCI in February 2020. But while Jeremy's role was new, CircleCI always understood that Developer Relations was necessary. "Developers are at the core of what we're building," says Jeremy. "They're the ones using our … [Read more...]
New for Connect 2020: The Technology Track
One of our most frequently asked questions is, "what's the best community technology for me?!" We always answer honestly, "There is no best, just the right one for you." To that end we launched our first Community Solutions Showcast last Fall, connecting online community technology platforms and … [Read more...]
Lili McDonald on Being Comfortable with Community Technology
Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]
The Community Roundtable Connect: Community Solutions Showcase 2019 Snapshot
After the thought-provoking inaugural Community Solutions Showcase at TheCR Connect 2019, we wanted to create a useful recap of the discussion for the Network, attendees, and anyone considering a new community solution. And as a result of chats with the Community Roundtable team and attendees, we … [Read more...]
Evaluating Community and Engagement Platforms
Are you evaluating and assessing community or engagement platforms? You are in great company - a lot of people are. This is being driven by shifts in the vendor space, the growing importance of these technologies to organizations, and the maturity of current programs. At The Community Roundtable, … [Read more...]
Lisa Allison on Migrating Community Platforms
Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professional. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]
Introducing The Community Score: How mature is your community?
Communities need different management at different stages Young communities can be pretty simple to manage. It can be as easy as inviting a few friends and asking questions. As they grow and mature, however, communities need more mature and sophisticated management. When a community has … [Read more...]
Shopping for an online community platform?
The first time I evaluated an online community platform was in 2011 for a large, customer-facing application. At the time there were only a handful of best-in-class providers. The good news for the community platform shopper today is there are more good options to choose from. The bad news is you’ll … [Read more...]
TheCR’s Community Platform Requirements Library & Vendor Comparison Tool
Do you need to evaluate community platforms? Are you being asked to justify your existing platform? Are you looking at platform gaps but are not sure you are thinking of everything? The Community Roundtable has collaborated with our members to develop two new tools to support this work: The … [Read more...]
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