The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

  • Who we are
    • Our Values
    • Our Team
    • Our Clients
      • Client Success Stories
      • Member Advisory Board
    • Community Leadership Awards
      • Community Leadership Awards 2022
      • Community Leadership Awards 2021
      • TheCR Awards 2020
      • TheCR Awards 2019
      • TheCR Awards 2018
      • TheCR Awards 2017
    • Careers
      • 2022-23 Community Management Fellow
  • What we do
    • Benchmarking and Audits
      • Community Performance Benchmark
      • Community Readiness Audits
      • Community ROI Calculator
      • The Community Score
    • Models and Frameworks
      • Community Maturity Model™
      • Community Engagement Framework™
      • Community Skills Framework™
      • The Social Executive
    • Research
      • The State of Community Management
        • SOCM 2022
        • SOCM 2021
        • SOCM 2020
      • Community Careers and Compensation
      • The Community Manager Handbook
        • 2022 Edition
        • 2015 Edition
      • The Social Executive
      • Special Reports
    • Training and Events
      • Upcoming Events
      • Data-Driven Community Management Workshop
      • Connect
        • Connect 2023
        • Connect 2022
      • Community Technology Summit
      • Training
      • Resource Bundles
    • Resources
      • Vendor Resource Center
      • Community FAQs
      • Community Management Podcasts
        • Community Conversations
        • Lessons From The NEW Community Manager Handbook
      • Community Management Jobs
        • Job Board
        • CMGR Profiles
      • Community 101
        • Community Management Glossary
        • Community Management FAQs
      • Case Studies
      • Community Webinars
  • Who we serve
    • Resources for Community Managers
    • Community Program Owners
    • Community Executives
  • TheCR Network
    • Member Login
    • Join TheCR Network
    • Roundtable Call Library
  • TheCR Library
    • Subscriber Login
    • Subscribe to TheCR Library

Save the Date: Customer Community Summit is June 15th

April 13, 2022 By Shannon Abram

After a two-year hiatus, we are thrilled to welcome our community audience back to Boston for a one-day, exclusive customer community summit. This all-inclusive experience will take place at Convene Boston on Wednesday, June 15, 2022. This event is designed for community professionals working with … [Read more...]

Developing Developer Relations: A CircleCI DevRel Case Study

November 15, 2021 By Shannon Abram

The Problem Jeremy Meiss, Director of DevRel and Community, joined CircleCI in February 2020. But while Jeremy's role was new, CircleCI always understood that Developer Relations was necessary. "Developers are at the core of what we're building," says Jeremy. "They're the ones using our … [Read more...]

New for Connect 2020: The Technology Track

August 10, 2020 By Shannon Abram

Connect Conference

One of our most frequently asked questions is, "what's the best community technology for me?!" We always answer honestly, "There is no best, just the right one for you." To that end we launched our first Community Solutions Showcast last Fall, connecting online community technology platforms and … [Read more...]

Lili McDonald on Being Comfortable with Community Technology

April 27, 2020 By Shannon Abram

Online Community Managers

Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]

The Community Roundtable Connect: Community Solutions Showcase 2019 Snapshot

October 23, 2019 By Binta Dixon

How to choose a community platform

After the thought-provoking inaugural Community Solutions Showcase at TheCR Connect 2019, we wanted to create a useful recap of the discussion for the Network, attendees, and anyone considering a new community solution. And as a result of chats with the Community Roundtable team and attendees, we … [Read more...]

Evaluating Community and Engagement Platforms

September 16, 2019 By Shannon Abram

Are you evaluating and assessing community or engagement platforms? You are in great company - a lot of people are. This is being driven by shifts in the vendor space, the growing importance of these technologies to organizations, and the maturity of current programs. At The Community Roundtable, … [Read more...]

Lisa Allison on Migrating Community Platforms

September 9, 2019 By Shannon Abram

Community Management Podcast

Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professional. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]

Introducing The Community Score: How mature is your community?

August 22, 2018 By Rachel Happe

how to improve community engagement

Communities need different management at different stages Young communities can be pretty simple to manage. It can be as easy as inviting a few friends and asking questions. As they grow and mature, however, communities need more mature and sophisticated management. When a community has … [Read more...]

Shopping for an online community platform?

June 20, 2018 By Jerry Green

how to choose an online community platform

The first time I evaluated an online community platform was in 2011 for a large, customer-facing application. At the time there were only a handful of best-in-class providers. The good news for the community platform shopper today is there are more good options to choose from. The bad news is you’ll … [Read more...]

TheCR’s Community Platform Requirements Library & Vendor Comparison Tool

October 25, 2017 By Rachel Happe

how to choose an online community platform

Do you need to evaluate community platforms? Are you being asked to justify your existing platform? Are you looking at platform gaps but are not sure you are thinking of everything? The Community Roundtable has collaborated with our members to develop two new tools to support this work: The … [Read more...]

  • 1
  • 2
  • 3
  • 4
  • Next Page »
Community best practices

Resources for the people who build online communities.

ABOUT US
Our Values
Our Team
Our Clients
Careers

RESOURCES
Vendor Resource Center
Podcasts 
Job Board
Community 101
Case Studies
Webinars
Upcoming Events

PRODUCTS AND SERVICES
Benchmarking and Audits
Models and Frameworks
Research
Training and Events

RESOURCES BY AUDIENCE
Community Managers
Community Program Owners
Community Executives

QUICK LINKS
Blog
Newsletter
About TheCR Network
About TheCR Library
About TheCR Academy

LOGIN
TheCR Network
TheCR Library
TheCR Academy

Contact
Support
Partnership
Inquiries
Subscribe to
Our Newsletter