As we close out 2016 I wanted to share some best practices for recognizing and rewarding the top contributors in your community. Whether they are super users who take pride in answering others questions or super-star content creators, everyone likes to be acknowledged for their … [Read more...]
10 Best Practices for Gaming in Your Community
By Amy Turner, The Community RoundtableIncorporating gaming elements into communities not only adds value, but also enhances a member’s experience and gives them an enjoyable moment that would not have otherwise existed. Definitely, a key community must-have for staying ahead of the … [Read more...]
Friday roundup: The Community Manager Handbook hits the streets
It's been a big week (again) at The Community Roundtable, with a brand new publication hitting the streets - The Community Manager Handbook: 20 Lessons from Community Superheroes. The Handbook was a labor of love for us, because it gave us a chance to work closely with former and current members of … [Read more...]
Fighting the sophomore slump in your community planning
By Ted McEnroe, The Community RoundtableWelcome to the second full week of 2015.Remember the vim and vigor with which you sat down at your desk last week? The whole year was ahead of you. A clean slate. You laid out a dozen priorities for the year and… haven’t started any of them. Last week … [Read more...]
What’s the Big Idea About Community? A Look Back at The State of Community Management 2014
By Shannon Abram, Relationship Manager at The Community Roundtable.We can hardly believe that 2014 is coming to a close. It's been a big year here at TheCR - we released our fifth annual State of Community Management report, we launched a brand new research initiative in the Community Manager … [Read more...]
SOCM 2014 Fact #7: Do I need a community playbook?
By Shannon Abram, Relationship Manager at The Community Roundtable.If you're just getting started in community management you might find your self asking "why isn't there a how-to manual I can consult?" Of course there are tons of great resources on the internet (from places like CMX Hub, … [Read more...]
Ode to the Boston Community
For anyone who has spent time in Boston, last week's bombings were surreal. I grew up in Cambridge and have friends and family that permeate the area where the events of last week played out although I no longer live in the city. It felt weird to watch from what seemed to be so far away. Last night … [Read more...]
Sneak peek at results of the 2013 State of Community Management survey
This year, we moved the State of Community Management to a quantitative research platform to help answer questions about trends and performance in online communities and community management. The data that is coming in is fascinating – both because some things are becoming standard practices and … [Read more...]
Getting to the Meat & Potatoes of Community Management
Today’s post comes from TheCR Network member Jeff Esposito, Social Media Manager at Vistaprint. Jeff’s experience with and enthusiasm for community management has been apparent during our State of Community Management Report Advisory Board meetings. We are love having him on our team...here's … [Read more...]
What’s Learned In Austin (at SXSW) Does Not Stay In Austin
Not everyone can get to SXSW but much of the information that comes out of the event is valuable for community managers and strategists. For this reason we are co-hosting the Austin2Boston event on March 27th in Boston where those who have been to SXSW share what they learned with those who weren't … [Read more...]
