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X-WR-CALNAME:The Community Roundtable
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X-WR-CALDESC:Events for The Community Roundtable
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DTSTART;TZID=America/New_York:20221201T130000
DTEND;TZID=America/New_York:20221201T140000
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UID:65691-1669899600-1669903200@communityroundtable.com
SUMMARY:(Roundtable) Unhappy Campers: Thought Gear for Handling Dissatisfied Customers
DESCRIPTION:Dealing with others’ dissatisfaction lists high among the least appealing of life’s to-dos. It’s often tricky\, and uncomfortable\, and no degree of effort can 100% guarantee a happy outcome. Plus\, you can go right ahead and sprinkle an extra helping of stress on those shenanigans if it’s part of your job. \nIn this call\, Jesse Cloutier will share handy mechanisms he’s assembled over a decade of administering to customer communities’ health. Whether you’re managing a team of support representatives or are down in the so-called trenches\, these are approaches you can take to make handling upset customers less painful\, that build trust\, and are the lifeblood of your brand’s community.
URL:https://communityroundtable.com/events/roundtable-unhappy-campers-thought-gear-for-handling-dissatisfied-customers/
LOCATION:TheCR Network
CATEGORIES:Roundtable
ORGANIZER;CN="TheCR":MAILTO:shannon@c
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DTSTART;TZID=America/New_York:20221201T160000
DTEND;TZID=America/New_York:20221201T170000
DTSTAMP:20261104T215706
CREATED:20220919T190534Z
LAST-MODIFIED:20220919T190534Z
UID:65706-1669910400-1669914000@communityroundtable.com
SUMMARY:Happy Hour
DESCRIPTION:Happy Hour is a casual and open chat for all members that happens every Thursday at 4pm ET/ 1pmPT. Sometimes Happy Hour has a theme. Like this one! \nNew to the group and want to introduce yourself? Have an idea for a Roundtable call? \nAll great reasons to swing by and join the chat. \nSome things you can do at Happy Hour: \nMeet new people who work in the social/community space.\nShare a current initiative & ask for feedback.\nToss your biggest challenge by the group & groupthink some solutions.\nDiscuss a current event\, article or new research with your peers.\nRequest resources.\nShare your latest accomplishment whether it’s a promotion\, new position or the wrap up of a big project.\nHave fun! Virtual cocktails are always on the house. 😉\nSwing by for 10 minutes or stay the whole hour — we’ll be glad to see you
URL:https://communityroundtable.com/events/happy-hour-168/
LOCATION:TheCR Network
CATEGORIES:Happy Hour,Member Event
ORGANIZER;CN="TheCR":MAILTO:shannon@c
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