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X-WR-CALNAME:The Community Roundtable
X-ORIGINAL-URL:https://communityroundtable.com
X-WR-CALDESC:Events for The Community Roundtable
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DTSTART;TZID=America/New_York:20221201T130000
DTEND;TZID=America/New_York:20221201T140000
DTSTAMP:20260731T003815
CREATED:20220916T195450Z
LAST-MODIFIED:20221020T203230Z
UID:65691-1669899600-1669903200@communityroundtable.com
SUMMARY:(Roundtable) Unhappy Campers: Thought Gear for Handling Dissatisfied Customers
DESCRIPTION:Dealing with others’ dissatisfaction lists high among the least appealing of life’s to-dos. It’s often tricky\, and uncomfortable\, and no degree of effort can 100% guarantee a happy outcome. Plus\, you can go right ahead and sprinkle an extra helping of stress on those shenanigans if it’s part of your job. \nIn this call\, Jesse Cloutier will share handy mechanisms he’s assembled over a decade of administering to customer communities’ health. Whether you’re managing a team of support representatives or are down in the so-called trenches\, these are approaches you can take to make handling upset customers less painful\, that build trust\, and are the lifeblood of your brand’s community.
URL:https://communityroundtable.com/events/roundtable-unhappy-campers-thought-gear-for-handling-dissatisfied-customers/
LOCATION:TheCR Network
CATEGORIES:Roundtable
ORGANIZER;CN="TheCR":MAILTO:shannon@c
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20221201T160000
DTEND;TZID=America/New_York:20221201T170000
DTSTAMP:20260731T003815
CREATED:20220919T190534Z
LAST-MODIFIED:20220919T190534Z
UID:65706-1669910400-1669914000@communityroundtable.com
SUMMARY:Happy Hour
DESCRIPTION:Happy Hour is a casual and open chat for all members that happens every Thursday at 4pm ET/ 1pmPT. Sometimes Happy Hour has a theme. Like this one! \nNew to the group and want to introduce yourself? Have an idea for a Roundtable call? \nAll great reasons to swing by and join the chat. \nSome things you can do at Happy Hour: \nMeet new people who work in the social/community space.\nShare a current initiative & ask for feedback.\nToss your biggest challenge by the group & groupthink some solutions.\nDiscuss a current event\, article or new research with your peers.\nRequest resources.\nShare your latest accomplishment whether it’s a promotion\, new position or the wrap up of a big project.\nHave fun! Virtual cocktails are always on the house. 😉\nSwing by for 10 minutes or stay the whole hour — we’ll be glad to see you
URL:https://communityroundtable.com/events/happy-hour-168/
LOCATION:TheCR Network
CATEGORIES:Happy Hour,Member Event
ORGANIZER;CN="TheCR":MAILTO:shannon@c
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20221208T160000
DTEND;TZID=America/New_York:20221208T170000
DTSTAMP:20260731T003815
CREATED:20220919T190840Z
LAST-MODIFIED:20220919T190840Z
UID:65707-1670515200-1670518800@communityroundtable.com
SUMMARY:Happy Hour
DESCRIPTION:Happy Hour is a casual and open chat for all members that happens every Thursday at 4pm ET/ 1pmPT. Sometimes Happy Hour has a theme. Like this one! \nNew to the group and want to introduce yourself? Have an idea for a Roundtable call? \nAll great reasons to swing by and join the chat. \nSome things you can do at Happy Hour: \nMeet new people who work in the social/community space.\nShare a current initiative & ask for feedback.\nToss your biggest challenge by the group & groupthink some solutions.\nDiscuss a current event\, article or new research with your peers.\nRequest resources.\nShare your latest accomplishment whether it’s a promotion\, new position or the wrap up of a big project.\nHave fun! Virtual cocktails are always on the house. 😉\nSwing by for 10 minutes or stay the whole hour — we’ll be glad to see you
URL:https://communityroundtable.com/events/happy-hour-169/
LOCATION:TheCR Network
CATEGORIES:Happy Hour,Member Event
ORGANIZER;CN="TheCR":MAILTO:shannon@c
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20221215T080000
DTEND;TZID=America/New_York:20221215T170000
DTSTAMP:20260731T003815
CREATED:20220919T191215Z
LAST-MODIFIED:20220919T191215Z
UID:65708-1671091200-1671123600@communityroundtable.com
SUMMARY:Happy Hour
DESCRIPTION:Happy Hour is a casual and open chat for all members that happens every Thursday at 4pm ET/ 1pmPT. Sometimes Happy Hour has a theme. Like this one! \nNew to the group and want to introduce yourself? Have an idea for a Roundtable call? \nAll great reasons to swing by and join the chat. \nSome things you can do at Happy Hour: \nMeet new people who work in the social/community space.\nShare a current initiative & ask for feedback.\nToss your biggest challenge by the group & groupthink some solutions.\nDiscuss a current event\, article or new research with your peers.\nRequest resources.\nShare your latest accomplishment whether it’s a promotion\, new position or the wrap up of a big project.\nHave fun! Virtual cocktails are always on the house. 😉\nSwing by for 10 minutes or stay the whole hour — we’ll be glad to see you
URL:https://communityroundtable.com/events/happy-hour-171/
LOCATION:TheCR Network
CATEGORIES:Happy Hour,Member Event
ORGANIZER;CN="TheCR":MAILTO:shannon@c
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20221215T130000
DTEND;TZID=America/New_York:20221215T140000
DTSTAMP:20260731T003815
CREATED:20221020T202534Z
LAST-MODIFIED:20221020T202930Z
UID:65968-1671109200-1671112800@communityroundtable.com
SUMMARY:Chats and Snacks
DESCRIPTION:Every month we’ll host five members of TheCR Network for connections\, conversations\, and yes\, snacks. We will release the rest of 2022’s topics in the coming weeks. So stay tuned and sign up for an upcoming Snack Club that speaks to you! We’ll send you a special snack box\, and an invite for our conversation. Snack Club is free for members of TheCR Network.
URL:https://communityroundtable.com/events/chats-and-snacks-2/
LOCATION:TheCR Network
CATEGORIES:Cohort Conversation,Member Event,Roundtable
ORGANIZER;CN="TheCR":MAILTO:shannon@c
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20221222T160000
DTEND;TZID=America/New_York:20221222T170000
DTSTAMP:20260731T003815
CREATED:20220919T191135Z
LAST-MODIFIED:20220919T191135Z
UID:65709-1671724800-1671728400@communityroundtable.com
SUMMARY:Happy Hour
DESCRIPTION:Happy Hour is a casual and open chat for all members that happens every Thursday at 4pm ET/ 1pmPT. Sometimes Happy Hour has a theme. Like this one! \nNew to the group and want to introduce yourself? Have an idea for a Roundtable call? \nAll great reasons to swing by and join the chat. \nSome things you can do at Happy Hour: \nMeet new people who work in the social/community space.\nShare a current initiative & ask for feedback.\nToss your biggest challenge by the group & groupthink some solutions.\nDiscuss a current event\, article or new research with your peers.\nRequest resources.\nShare your latest accomplishment whether it’s a promotion\, new position or the wrap up of a big project.\nHave fun! Virtual cocktails are always on the house. 😉\nSwing by for 10 minutes or stay the whole hour — we’ll be glad to see you
URL:https://communityroundtable.com/events/happy-hour-170/
LOCATION:TheCR Network
CATEGORIES:Happy Hour,Member Event
ORGANIZER;CN="TheCR":MAILTO:shannon@c
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20221229T160000
DTEND;TZID=America/New_York:20221229T170000
DTSTAMP:20260731T003815
CREATED:20220919T191733Z
LAST-MODIFIED:20220919T191733Z
UID:65710-1672329600-1672333200@communityroundtable.com
SUMMARY:Happy Hour
DESCRIPTION:Happy Hour is a casual and open chat for all members that happens every Thursday at 4pm ET/ 1pmPT. Sometimes Happy Hour has a theme. Like this one! \nNew to the group and want to introduce yourself? Have an idea for a Roundtable call? \nAll great reasons to swing by and join the chat. \nSome things you can do at Happy Hour: \nMeet new people who work in the social/community space.\nShare a current initiative & ask for feedback.\nToss your biggest challenge by the group & groupthink some solutions.\nDiscuss a current event\, article or new research with your peers.\nRequest resources.\nShare your latest accomplishment whether it’s a promotion\, new position or the wrap up of a big project.\nHave fun! Virtual cocktails are always on the house. 😉\nSwing by for 10 minutes or stay the whole hour — we’ll be glad to see you
URL:https://communityroundtable.com/events/happy-hour-172/
LOCATION:TheCR Network
CATEGORIES:Happy Hour,Member Event
ORGANIZER;CN="TheCR":MAILTO:shannon@c
END:VEVENT
END:VCALENDAR