By Hillary Boucher, Community Manager at The Community Roundtable.
May was another great month inside TheCR Network! As Shannon mentioned earlier this month, our team was busy traveling and had the opportunity to meet up with many of our members face-to-face at various industry events. I work virtually with all of our members and it was so nice to meet folks, share a real (vs virtual) happy hour, and learn more about the challenges they face so we can better provide programming and resources to address them.
Even with all of our travel there was still plenty going on in the Network. Here are a few highlights from this month inside TheCR Network:
- Building community by addressing behavior change (Roundtable). We were fascinated by the presentation Nir Eyal gave inside TheCR earlier this month on building habit forming communities. What made this call a winner? The content was stellar, but members were able to take advantage of casual format of a Roundtable call and interact directly with Nir. We had some great questions and conversation. Tons of applicable insights for community managers (and here I was worrying it would be too product focused). I have already been adapting some of his insights and applying them to my own community work.
- Building a community from scratch (Roundtable). We have a number of veteran members who have recently taken on the challenge of building community from scratch. We heard two case studies: one from the B2C side (Sidecar) and another from the B2B perspective (Limelight Networks) and took a deep dive into how the practitioners approached and managed the three months it took them to get from zero to pilot. Best part of this call? We’ll be checking back in at the six month and the one year mark to learn about their progress. I’m very excited to capture this info for our members in our archives.
- Adventures in coaching the C-suite (Roundtable). Always a popular topic because it’s so very integral to the success of community initiatives. On this call we had two members share their experiences of coaching executives. This call was facilitated by Maggie, one of my teammates who works here at TheCR and worked closely on The Social Executive research we released last year.
If you want to get a full idea of what membership is like you can take a look at this extensive overview which shares our general programming opportunities and resources made available to members.
I hope you had a great month, too! I’m looking forward to all the great conversations we have planned for June including metrics, enterprise collaboration, and user design for community managers. I hope you will join us!
Did you know members of TheCR Network have unlimited access to our Library, which includes:
- Research: TheCR’s State of Community Management and Social Executive research (including downloadable reports exclusive to members)
- Resource bundles: Curated content from TheCR and beyond to help you with specific topics
- Quick Cases: Short case studies from TheCR Network members on specific community projects
- Conference Resources: Links to the network’s collaborative Community Conference Guide and a collection of Conference Trip Report Podcasts featuring TheCR Network members’ takeaways from community related conferences
- Roundtable Reports: Over 200 summaries of our weekly Roundtable calls
Learn how you can access TheCR Network Library and more with a membership.