Since our initial Community Careers and Compensation research in 2014, communities are now the most efficient way to engage and empower organizational ecosystems. We now see a diverse range of industries investing in community approaches with more roles, responsibilities, and visibility available to community professionals.
Community professionals are increasingly seen as transformational leaders who help their organizations evolve leadership and engagement models to suit a new era. This report outlines how leading-edge community teams are defined, compensated, and structured to support these critical organizational efforts.
The comprehensive, 70-page Community Careers and Compensation report includes:
- Comprehensive, research-backed reviews of the key findings
- Profiles of four common community roles: Community Specialist, Community Manager, Community Strategist, and Director of Community - including responsibilities, skills and salary data
- Recommendations for defining and hiring exceptional community talent
- 32 detailed job descriptions for common community roles