Our Community Careers and Compensation research is built upon the framework first used in the Community Manager Salary Survey in 2014. In addition to questions about the salaries, roles, and titles of community professionals, we expanded our efforts to capture the skills that community professionals across the spectrum find most valuable and added questions about where community sits within the organizational structures of businesses, nonprofits, and other organizations.
More than 400 community professionals took the survey, giving us a multifaceted view into community programs and those who direct and manage them. This research is designed to give individuals and hiring managers information that helps:
1. Justify investment in community management staff
2. Better align job descriptions for experience, responsibilities, reporting structure, team size, and compensation
3. Provide benchmark data that can align compensation with responsibilities and experience.
4. Enable skill assessments to identify strengths and gaps in individuals or teams
We see this research - and the survey it is based on as a living tool — it remains open so we can continue to collect and share data about the careers and compensation of community professionals, and give those professionals a tool to assess themselves and their teams, and improve their community efforts.
Get the CCC 2015 Report
You can download the Community Careers and Compensation 2015 report summary by filling out the form below - and to get access to the full report, take the Community Careers and Compensation 2015 Survey here - all participants are given access to the full report.
Already a member of TheCR Network? Access all our CCC research here.
Community Manager Salary Survey
The first data from the Community Manager Salary Survey 2014 was made available as an infographic illustrating the salary, career path, experience and responsibilities of community professionals. See it here.
It was followed by the full research - which goes more in depth into the salary and other figures, and introduces a new Community Manager Skills Framework, which looks at the skills and responsibilities of community professionals across more than 30 skills in four general areas.
And in early 2015, The Community Roundtable used the survey data in the publication of a new eBook, Defining Community Management Roles, which highlighted the emerging roles and career path for community professionals. The eBook targeted both the aspiring community professional and human resources and hiring managers who need to produce job descriptions and recommendations.