Find the resources, research, people, and ideas you need to succeed in community, collaboration, and change management.
INNOVATIVE GLOBAL ORGANIZATIONS TRUST THE COMMUNITY ROUNDTABLE
Empowering Community Professionals
Connect with Global Peers
"We have already found so much value...and we keep finding new cool things to help us out. This is best investment we've made so far!"
Erin Ernser, Community Moderator, ShipStation
Research Industry Best Practices
"This community strategy training allowed our team to confidently make the case for community investment to our board of directors.”
John Day, Director, Member Products & Programs - IEEE
Tackle Challenges and Plan for Success
Learn more about how we help global organizations define, manage and measure their online initiatives.
"Instead of “defending” community, I’ve been able to talk more clearly about what it enables within the organization to better help meet strategic goals."
Marjorie Anderson, Project Manager, PMI
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For every step of your community journey.
We've built the resources to help community managers work smarter.
Whether you're a team of one, are trying to scale your community program or are part of a dynamic group of community practitioners, we offer exclusive access to the tools, models, research, resources, and people you need to be successful.
As a community program owner, you have more on your plate than just the day-to-day success of your community.
Whatever your current challenge - calculating ROI, cultivating stakeholder support, selling your community to your executives, something else - we can help.
Are you are tasked with the long term success of your organization's community initiatives?
We help some of the world's most successful brands get the most out of their community programs. Through thoughtful training, thought leadership and advisory services we can support even the toughest community challenges.
For this mini-workshop, we will be focusing on the topic of Understanding Members' Networks & Relationships, specifically looking into persona mapping.
I've nothing but praise for The Community Roundtable. The must-join roundtable for community professionals.
Founder of Catalyst Companies
TheCR Academy course gave me really helpful information on how to get stakeholders to realize the value of engaging in the community.
Manager, Digital Communities, Project Management Institute
The annual research from @TheCR has, indeed, been a major force for advancing the field. I've used each year's SOCM Report to help educate and move forward our leaders' understanding of community.
Community Manager, Humana
Compared to my many other professional membership experiences, TheCR Network has been, by far, the most beneficial and enjoyable.
Senior Learning Consultant, SAP
Getting my team involved with The Community Roundtable has provided incredible ROI, giving them access to research, content, and information they can’t find anywhere else.
Director, Communities, CA Technologies
Latest from TheCR Blog
As part of our continuing efforts to increase the impact of our community resources, we are excited to introduce you to the 2021 Scholarship Cohort. Each month in 2021 we’ll interview a cohort scholar and learn why community is important to them. This month we’ll meet Supranee Jaroenlerdjanya, Head of Corporate Innovation at HUBBA Thailand. […]Read More
Community roles – and their priorities – change not only by level of seniority and decision-making, but also by other factors; the use case, audience, community size, and community maturity. Managing a new support community for a B2B company is very different than managing a mature, internal employee social network of 80,000 people who are […]Read More
OVERVIEW OF ROLE Community managers often oversee more processes than people and are the generalists of the community field. Although some community managers manage moderators or specialists, many work with other teams as the voice of the community. A community manager can be an entry-level role in some companies but on average they are mid-level […]Read More
The community field is expanding in exciting ways, with an increasing diversity of roles and career routes available. Where once there was ambiguity and limitations on professional growth, there are now too many possibilities to map out. The map below is just a sample of the avenues that could be taken by a community professional. […]Read More
As part of our continuing efforts to increase the impact of our community resources, we are excited to introduce you to the 2021 Scholarship Cohort. Each month in 2021 we’ll interview a cohort scholar and learn why community is important to them. This month we’ll meet Erin Fristoe, currently the Director of Community and Talent […]Read More
As part of our continuing efforts to increase the impact of our community resources, we are excited to introduce you to the 2021 Scholarship Cohort. Each month in 2021 we’ll interview a cohort scholar and learn why community is important to them. Why do you believe in Community/Community Management? Community is, as Rob Bernshteyn has […]Read More
Sean is our latest Community Management Fellow! At-a-Glance:Member Since | 2021Superpower | Building a fire#teamcat or #teamdog | #teamcat Sean comes to community management after years in the not-for-profit world. From program management to stakeholder communication, Sean loves translating all of those skills into a community practice. You can ask Sean about:1. Tabletop RPG’s2. Anything […]Read More
Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating online community ROI, and more. Episode #76 features Sam Pirok, Sr. Project Manager at Extreme Networks. […]Read More
As part of our continuing efforts to increase the impact of our community resources, we are excited to announce the 2021 Scholarship Cohort. We believe that offering access to individuals that may not otherwise have the financial means to do is beneficial not just for those who receive the scholarship, but all members of TheCR […]Read More
In episode #22 Rachel Happe and Maddie Grant talk about what work-related norms will go back to the way they were in 2021, and what has been forever changed by the pandemic-related shift to work-from-home for so many organizations. They chat about the long-term damage of the “lift and shift” mentality, what lessons smart organizations […]Read More