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Community
Find the resources, research, people, and ideas you need to succeed in community, collaboration, and change management.
INNOVATIVE GLOBAL ORGANIZATIONS TRUST THE COMMUNITY ROUNDTABLE
Empowering Community Professionals
Connect with Global Peers
Our private peer community, TheCR Network, empowers community professionals to succeed.
"We have already found so much value...and we keep finding new cool things to help us out. This is best investment we've made so far!"
Erin Ernser, Manager - Brand Community, ShipStation
Research Industry Best Practices
Start an online course, download research, or schedule a workshop with our team.
"This community strategy training allowed our team to confidently make the case for community investment to our board of directors.”
John Day, Director, Member Products & Programs - IEEE
Tackle Challenges and Plan for Success
Learn more about how we help global organizations define, manage and measure their online initiatives.
"Instead of “defending” community, I’ve been able to talk more clearly about what it enables within the organization to better help meet strategic goals."
Marjorie Anderson, Project Manager, PMI
What are people saying about us?
The most powerful testament to the work we do is the recommendation of our community peers and clients.
Check out what people have to say about working with us.
For every step of your community journey.
We've built the resources to help community managers work smarter.
Whether you're a team of one, are trying to scale your community program or are part of a dynamic group of community practitioners, we offer exclusive access to the tools, models, research, resources, and people you need to be successful.
As a community program owner, you have more on your plate than just the day-to-day success of your community.
Whatever your current challenge - calculating ROI, cultivating stakeholder support, selling your community to your executives, something else - we can help.
Are you are tasked with the long term success of your organization's community initiatives?
We help some of the world's most successful brands get the most out of their community programs. Through thoughtful training, thought leadership and advisory services we can support even the toughest community challenges.
Community Resources
Explore our most recent case studies, events, and research for community management practitioners.
Upcoming
Member Event
Featured
Research
Community
EBOOK
You have seen and studied TheCR’s Community Skills Framework.
You have evaluated your and your team’s skills.
You are wondering what skills you need to grow your career, grow in your role, or help your team find success..
State of Community
Management 2021 Report
The State of Community Management 2021 is the 12th edition of The State of Community Management research, the longest-running, and most comprehensive industry report for online community professionals.
Professional Communities Unleash Potential
Professional communities provide new opportunities to deepen relevance with members, provide significant ROI back to organizations, and power positive sentiment while building brand advocates.
This short, on-demand course gives learners a comprehensive overview of the four frameworks and models that form the foundation of successful community programs.
Complete this free course in TheCR Academy to receive your certification in Community Models and Frameworks. Learn more or start now.
Testimonials
I've nothing but praise for The Community Roundtable. The must-join roundtable for community professionals.
Jeremiah Owyang
Founder of Catalyst Companies
TheCR Academy course gave me really helpful information on how to get stakeholders to realize the value of engaging in the community.
Marjorie Anderson
Manager, Digital Communities, Project Management Institute
The annual research from @TheCR has, indeed, been a major force for advancing the field. I've used each year's SOCM Report to help educate and move forward our leaders' understanding of community.
Jeff Ross
Community Manager, Humana
Compared to my many other professional membership experiences, TheCR Network has been, by far, the most beneficial and enjoyable.
Joanne Connelly
Senior Learning Consultant, SAP
Getting my team involved with The Community Roundtable has provided incredible ROI, giving them access to research, content, and information they can’t find anywhere else.
J.J. Lovett
Director, Communities, CA Technologies
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