Find the resources, research, people, and ideas you need to succeed in community, collaboration, and change management.
INNOVATIVE GLOBAL ORGANIZATIONS TRUST THE COMMUNITY ROUNDTABLE
Empowering Community Professionals
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"We have already found so much value...and we keep finding new cool things to help us out. This is best investment we've made so far!"
Erin Ernser, Community Moderator, ShipStation
Research Industry Best Practices
"This community strategy training allowed our team to confidently make the case for community investment to our board of directors.”
John Day, Director, Member Products & Programs - IEEE
Tackle Challenges and Plan for Success
Learn more about how we help global organizations define, manage and measure their online initiatives.
"Instead of “defending” community, I’ve been able to talk more clearly about what it enables within the organization to better help meet strategic goals."
Marjorie Anderson, Project Manager, PMI
What are people saying about us?
The most powerful testament to the work we do is the recommendation of our community peers and clients.
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For every step of your community journey.
We've built the resources to help community managers work smarter.
Whether you're a team of one, are trying to scale your community program or are part of a dynamic group of community practitioners, we offer exclusive access to the tools, models, research, resources, and people you need to be successful.
As a community program owner, you have more on your plate than just the day-to-day success of your community.
Whatever your current challenge - calculating ROI, cultivating stakeholder support, selling your community to your executives, something else - we can help.
Are you are tasked with the long term success of your organization's community initiatives?
We help some of the world's most successful brands get the most out of their community programs. Through thoughtful training, thought leadership and advisory services we can support even the toughest community challenges.
After the year of uncertainty* that was 2020, we have had a lot of conversations around how we can deal with these kinds of situations in the future and still retain (and even grow) engagement.
I've nothing but praise for The Community Roundtable. The must-join roundtable for community professionals.
Founder of Catalyst Companies
TheCR Academy course gave me really helpful information on how to get stakeholders to realize the value of engaging in the community.
Manager, Digital Communities, Project Management Institute
The annual research from @TheCR has, indeed, been a major force for advancing the field. I've used each year's SOCM Report to help educate and move forward our leaders' understanding of community.
Community Manager, Humana
Compared to my many other professional membership experiences, TheCR Network has been, by far, the most beneficial and enjoyable.
Senior Learning Consultant, SAP
Getting my team involved with The Community Roundtable has provided incredible ROI, giving them access to research, content, and information they can’t find anywhere else.
Director, Communities, CA Technologies
Latest from TheCR Blog
As part of our continuing efforts to increase the impact of our community resources, we are excited to introduce you to the 2021 Scholarship Cohort. Each month in 2021 we’ll interview a cohort scholar and learn why community is important to them. Why do you believe in Community/Community Management? Community is, as Rob Bernshteyn has […]Read More
Sean is our latest Community Management Fellow! At-a-Glance:Member Since | 2021Superpower | Building a fire#teamcat or #teamdog | #teamcat Sean comes to community management after years in the not-for-profit world. From program management to stakeholder communication, Sean loves translating all of those skills into a community practice. You can ask Sean about:1. Tabletop RPG’s2. Anything […]Read More
Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating online community ROI, and more. Episode #76 features Sam Pirok, Sr. Project Manager at Extreme Networks. […]Read More
As part of our continuing efforts to increase the impact of our community resources, we are excited to announce the 2021 Scholarship Cohort. We believe that offering access to individuals that may not otherwise have the financial means to do is beneficial not just for those who receive the scholarship, but all members of TheCR […]Read More
In episode #22 Rachel Happe and Maddie Grant talk about what work-related norms will go back to the way they were in 2021, and what has been forever changed by the pandemic-related shift to work-from-home for so many organizations. They chat about the long-term damage of the “lift and shift” mentality, what lessons smart organizations […]Read More
Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating online community ROI, and more. Episode #75 features Lance Yoder, Manager, Workforce Adoption and Collaboration, Cerner […]Read More
As 2020 draws to a close (finally) we decided to use our annual holiday card to honor the successes and setbacks this year dealt us all. Our Connect 2020 keynote, Priya Parker spoke to us about the power of finding meaningful ways to acknowledge and release our disappointments from this strange, unprecedented year. If you […]Read More
2020 was an unpredictable year, so while we’re loathe to make “predictions” for 2021, we did want to hear what some community thought leaders were thinking about in terms of where the industry is going. Below eight community leaders share their perspective on what 2021 holds for the online community industry. “Progressive organizations will lean […]Read More
Gifts they’ll actually want. (We know because they said so!) Self-care was the theme for CMAD 2020 and we had no idea how much we’d actually need it (2020, amirite?). During Connect, we dove head-first into self-care again with the Wellness track, which included: journaling prompts from the amazing Tara King, yoga from the incredible […]Read More
In episode #21 Rachel Happe and Alex Blanton talk about the changes the pandemic has brought to global workforces, and the opportunities that arise as we move past the COVID-19 era. Watch now: About Alex Blanton: In Alex’s words: My passion is helping people connect with one another and with the information they need, and […]Read More