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Community Management Case Studies

community case study

Getting the New
Member Experience Right

community case study

Ensuring Consistent Brand Voice through Community Governance

community case study

Driving Community Participation and Engagement With Gamification



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Online Community Case Study

Using a Playbook to Support Community Manager Success

Newark element14 Case Study Cover Shadow

Using ROI to Gain
Executive Support

Humana online case study

Using Community to Transform Internal Culture and Communications



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community sentiment

Improving Community Sentiment: Taking a Community from Hostile to Happy

Community Manager case study

Harnessing the Power of Community Advocates

Community Management Case Study

Nurturing Super Users to
Cultivate Success



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Heifer International Case Study Online Community

Using Gamification to Increase Engagement



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Community Resource Bundles

We've spent a decade working with global community leaders fine-tuning the programs, tactics, and tools that make online communities successful. We've distilled the best of these research-backed resources into individual bundles focused on common community challenges.

Click on a bundle to learn more:

Community Management 101
How to launch a new online community community resource bundle
How to improve online engagement
How to calculate community ROI
Online community policies and governance
Subscribe to Our Newsletter
Community best practices

ABOUT US
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RESOURCES
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Podcasts 
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PRODUCTS AND SERVICES
Benchmarking and Audits
Models and Frameworks
Research
Training and Events

 

RESOURCES BY AUDIENCE
Community Managers
Community Program Owners
Community Executives

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