The Community Roundtable

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Community Strategy Resources

Articles
Podcasts
Case Studies
Research

You’ve heard that practice makes perfect, but what about planning?

Our State of Community Management research shows the foundation of a successful community really is the presence of a well-defined strategy- one that integrates social tools and methods with business goals and processes.

A good community strategy also aligns an organization’s goals with member needs setting you up to succeed in both keep engagement high and provide ROI. If you're just getting started and looking to build your community strategy? We recommend using the Community Maturity Model™ (CMM) to help in building a community strategy.

 

How to improve online engagement

Articles

Community Ecosystem Map
Community Ecosystem Map: My framework for mapping content and programs
Moderation vs. Censorship in Online Communities
Moderation vs. Censorship in Online Communities
Best Practices for Community Posting Guidelines
Best Practices for Community Posting Guidelines
Outstanding community dashboard
The power of an award-winning dashboard
Community Conversations - Episode #90 - Margaret Hedderman on Scaling Community Impact
Community Conversations – Episode #90 – Margaret Hedderman on Scaling Community Impact
Interested in Growing Your Community? Become an Enabler!
Interested in Growing Your Community? Become an Enabler!
Benchmarks and actions for building better communities
Benchmarks and actions for building better communities
3 Community Trends We Noticed in 2022
3 Community Trends We Noticed in 2022
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Podcast Episodes 

Community Conversations - Episode #91 - Catherine Hackney on Community Tools
Community Conversations – Episode #91 – Catherine Hackney on Community Tools
Melissa Westervelt
Community Conversations – Episode #89 – Melissa Westervelt on Policies and Governance
Community Conversations – Episode #88: Adam Ballhaussen on Technology Integration and Optimization
Community Conversations – Episode #88: Adam Ballhaussen on Technology Integration and Optimization
Community Conversations - Episode 87- Kelly Munro
Community Conversations – Episode #87: Kelly Munro on Content and Programs
Catherine Hackney on Member Onboarding
Catherine Hackney on Member Onboarding
Community Conversations – Episode #85: Dianne Kibbey on Community Migrations
Community Conversations – Episode #85: Dianne Kibbey on Community Migrations
Ashleigh Brookshaw on DEIB in Community
Ashleigh Brookshaw on DEIB in Community
Anne Larsen on Community Culture
Community Conversations – Episode #83: Anne Larsen on Community Culture
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Case Studies

Community Benchmarks
Foundations Of Community Success
The Value of Community: Behavior Change to ROI
The Value of Community: Behavior Change to ROI
Engaging to Unlock Retention, Trust, and Innovation

Research

State of Community Management 2023
State of Community Management 2023
Meaningful Change Management
Meaningful Change Management
building a community roadmap
Building a Community Roadmap

Want more resources to help improve your online community engagement?

community strategy resources

The Community Score Assessment

Assessing your community program plays a critical role in helping you understand the current status of your community program, and identify the gaps you need to address to move forward.

We know this assessment can be just another box on your (never-ending) to-do list. We promise it will help weed through that list to prioritize what is most critical for you to focus on now.

Start The (FREE) Community Score Assessment

Community Engagement Resources - TheCR Library

TheCR Library

Subscribe to TheCR Library and get unlimited access to our best-in-class research, online community benchmarks, and proven frameworks and models, all refreshed monthly.  Resources include hundreds of case studies, tools, templates, and more.

Access all assets in TheCR Library for just $30/month.

Community Engagement Resources - TheCR Network

TheCR Network

TheCRNetwork is the private, confidential membership organization for people leading the online community and change management efforts at global organizations. Members have unlimited access to live programming, training, discussion groups, community concierge services, and all our learning resources for one annual membership fee.

Membership in TheCR Network starts at $,1.995/year. Discounted memberships are available for non-profit organizations. Email us to learn more.

Community best practices

Resources for the people who build online communities.

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