State of Community Management 2024
Since 2009, the State of Community Management research has provided critical industry insights, for and by community leaders.
The State of Community Management 2024 report will be published in Fall 2024.
The State of Community Management 2024 is supported by:
Khoros Communities provides everything needed to build an enterprise-class online community and scale engagement – with less resources, complexity, and cost.
For more information, visit: https://khoros.com/platform/communities
Download Past Research
The State of Community Management 2023
The 14th annual report explores the changing landscape for online community managers, including long-term effects of the pandemic, tightening budgets, and an increased importance on remote work and collaboration.
The State of Community Management 2022
The 13th annual report explores the the new normal create in online communities post-pandemic, the continued support of executives for community-led programs, and the contributions of communties to overall organizational health.
Interested in More Community Management Resources?
Executive Briefings
Executive briefings for any of our research reports are always available. Contact us to learn more.
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Assess your community's maturity using the Community Maturity Model as a benchmark.
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