One of the interesting career-based findings from the SOCM 2019, was that only 25% of community roles are approved by HR. This is a crucial number because it means that three-quarters of CM’s do not have clearly defined roles or paths to promotion to go along with them. When we look at the profile of emerging […]
Keep Reading...When you think of the word “journalism”, what comes to mind? A quick skim through Google News sees words like “crisis”, “lie”, and the headline statement, “Journalism needs help”. We don’t necessarily think of “community” when we think of journalism, but maybe we should. As how we communicate evolves, how we find information and connect […]
Keep Reading...We know that empowered members engage, but just as a garden may appear inactive then suddenly shoot up with green, there is a slow progression towards empowerment that takes time, patience, and consistent watering. After doing the tactical, strategical, and operational labor to create an environment of trust where members can be vulnerable and free […]
Keep Reading...After a fantastic TheCR Connect conference, we’re looking forward to continuing all of the different conversations that we started as discussions in TheCR Network for the next several months. We joined and heard conversations around a variety of topics including tools & platforms, Centers of Excellence, executives & proving value, and leadership & careers. To […]
Keep Reading...If you’re feeling the extra jolt of energy in the community space this week, there is a good reason! We are riding the high of TheCR Connect which took place September 23rd – September 25th in Boston. This one-of-a-kind occasion was filled with first time meetings, reunions, and so many ah-ha moments; I’m still reeling! […]
Keep Reading...Humana, Inc., Heifer International, and Analog Devices, Inc. among global organizations celebrated as leaders in community management. The winners of the fourth annual TheCR Awards were announced Tuesday, September 24, 2019 including innovative community leaders from Pearson, BMC Software, World Bank Group and Humana. The Community Roundtable, the leading global resource for the community management […]
Keep Reading...Are you evaluating and assessing community or engagement platforms? You are in great company – a lot of people are. This is being driven by shifts in the vendor space, the growing importance of these technologies to organizations, and the maturity of current programs. At The Community Roundtable, we think about and break down these […]
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Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professional. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating online community ROI and more. Episode #60 features Lisa Allison, Community Strategist and Enterprise Community Manager […]
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Like so many communities, for TheCR Network September is a period of regrouping and getting back into our routines after the summer. Over the summer we pause a lot of our programming and we typically see our engagement drop a bit as well. September means getting back to regular roundtable calls to hear from experts […]
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Community management is the future of organizational leadership because the field centers emotional intelligence alongside measurable outcomes. With a little time, an approved strategic plan, and a keen awareness of how to navigate emotion in the workplace, communities are growing and producing strong foundations for business success. The push towards a community mindset is a […]
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