The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

  • Who we are
    • Our Values
    • Our Team
    • Our Clients
      • Client Success Stories
      • Member Advisory Board
    • Community Leadership Awards
      • Community Leadership Awards 2021
      • TheCR Awards 2020
      • TheCR Awards 2019
      • TheCR Awards 2018
      • TheCR Awards 2017
    • Careers
  • What we do
    • Benchmarking and Audits
      • Community Performance Benchmark
      • Community Readiness Audits
      • Community ROI Calculator
      • The Community Score
    • Models and Frameworks
      • Community Maturity Model™
      • Community Engagement Framework™
      • Community Skills Framework™
      • The Social Executive
    • Research
      • The State of Community Management
        • SOCM 2022
        • SOCM 2021
        • SOCM 2020
      • Community Careers and Compensation
      • The Community Manager Handbook
        • 2022 Edition
        • 2015 Edition
      • The Social Executive
      • Special Reports
    • Training and Events
      • Upcoming Events
      • TheCR Connect
        • TheCR Connect 2022
        • TheCR Connect 2021
      • Customer Community Summit
        • Tech Thursdays 2021
        • Community Solutions Showcase
      • Training
      • Resource Bundles
    • Resources
      • Vendor Resource Center
      • Community FAQs
      • Community Management Podcasts
        • Community Conversations
        • Engagement That Scales Podcast
      • Community Management Jobs
        • Job Board
        • CMGR Profiles
      • Community 101
        • Community Management Glossary
        • Community Management FAQs
      • Case Studies
      • Community Webinars
  • Who we serve
    • Resources for Community Managers
    • Community Program Owners
    • Community Executives
  • TheCR Network
    • Member Login
    • Join TheCR Network
    • Roundtable Call Library
  • TheCR Library
    • Subscriber Login
    • Subscribe to TheCR Library

The NEW Community Manager Handbook

May 19, 2022 By Shannon Abram

The NEW Community Manager Handbook

The NEW Community Manager Handbook started as a series of twenty-one interviews with community leaders from organizations like Analog Devices, Inc, Easterseals, Microsoft, PTC Software, the Canadian Partnership Against Cancer, the World Bank Group, and many more. The conversations, led by Anne … [Read more...]

Building a Content Strategy in 5 Steps

May 12, 2022 By Lindsey Leesmann

Content marketing sounds like a straightforward term, but a surprising number of marketers and community managers don’t get it. But no worries, because we love content marketing and are here to help. What is content marketing? Glad you asked! Content marketing is so much more than just adding … [Read more...]

Four Tips for Calculating Community Return on Investment (ROI)

May 5, 2022 By Shannon Abram

It’s an exciting time to be in the community field. In the past couple of years, communities have gained the executive spotlight. It’s currently shining pretty brightly. That is phenomenal progress in a few short years – and something in which everyone who works in the community space can feel … [Read more...]

Three Ways to Re-Energize a Quiet Online Community

April 28, 2022 By Lindsey Leesmann

Inheriting a community with 39,000 members sounds like a dream come true, except for when the engagement rate is <1% — oh, and a lot of the members are upset because they were moved to a new platform without warning or resources. Welcome to the world of Extreme Networks when Sam Pirok started as … [Read more...]

Using Community Dashboards to Tell a Story

April 26, 2022 By Shannon Abram

A thoughtful narrative combined with powerful metrics can help you tell your community story in a way that connects with stakeholders and executives, unlocking additional resources and providing you with needed advocates in your corner. But, how do you decide what story to tell? Many community … [Read more...]

Save the Date: Customer Community Summit is June 15th

April 13, 2022 By Shannon Abram

After a two-year hiatus, we are thrilled to welcome our community audience back to Boston for a one-day, exclusive customer community summit. This all-inclusive experience will take place at Convene Boston on Wednesday, June 15, 2022. This event is designed for community professionals working with … [Read more...]

5 Tips for Launching an Online Community

March 17, 2022 By Shannon Abram

How to launch an online community

The idea of not planning for a grand launch day for your online community is hard to consider. You've spent months project managing and planning for the launch, so of course, you want to celebrate! But, having a huge to-do to launch a new community can set up unrealistic expectations that tend to … [Read more...]

Community Conversations – Episode #80: Marjorie Anderson

March 15, 2022 By Shannon Abram

Community Conversations is a long-running podcast highlighting community success stories from a wide variety of online community management professionals. Episode #80 of Community Conversations features Marjorie Anderson, Product Manager, Digital Communities at Project Management Institute, and … [Read more...]

5 ways to plan effective content and programming for your online community

March 10, 2022 By Shannon Abram

Content calendar for online community

Our State of Community Management research has shown that 69% of community programs count content and programming in their community metrics, but only 6% of their budgets go to online community content and programming. Content and programs are the lifeblood of a successful community program. Content … [Read more...]

Community Conversations – Episode #79: Chris Catania

March 9, 2022 By Shannon Abram

online community management podcast

Community Conversations is a long-running podcast highlighting community success stories from a wide variety of online community management professionals. Episode #79 of Community Conversations features Chris Catania, Head of Community at Esri. Esri is an international supplier of geographic … [Read more...]

  • 1
  • 2
  • 3
  • …
  • 119
  • Next Page »

Subscribe to Our Newsletter

Categories

  • A Look Inside TheCR Network
  • About
  • Advisory
  • Archive
  • Build
  • Case Study
  • CMGR Profile
  • Community Careers and Compensation
  • Community Case Studies
  • Community Leadership Awards
  • Community Management Best Practices
  • Community Manager handbook
  • Community Manager Handbook
  • Community Manager Role
  • Community Manager Salary Survey
  • Community Manager Spotlight
  • Community Maturity Model
  • Community ROI & Benefits
  • Definitions
  • Engagement That Scales
  • ESNChat
  • Events
  • Faces of Community Management
  • Featured
  • Friday Roundup
  • Fun Stuff
  • Grow
  • Leadership
  • Member Posts
  • Moderation
  • Musings
  • News
  • Presentations
  • Press Releases
  • Reports
  • Research
  • Research
  • Resources
  • Start
  • State of Community Management
  • Strategy
  • Technology
  • The Social Executive
  • TheCR Connect
  • TheCR Network
  • TheCR Network Webinars
  • TheCR Podcasts
  • Throwback Thursday
  • Tools
  • Training
  • Uncategorized

Archives

Community best practices

Resources for the people who build online communities.

ABOUT US
Our Values
Our Team
Our Clients
Careers

RESOURCES
Vendor Resource Center
Podcasts 
Job Board
Community 101
Case Studies
Webinars
Upcoming Events

PRODUCTS AND SERVICES
Benchmarking and Audits
Models and Frameworks
Research
Training and Events

RESOURCES BY AUDIENCE
Community Managers
Community Program Owners
Community Executives

QUICK LINKS
Blog
Newsletter
About TheCR Network
About TheCR Library
About TheCR Academy

LOGIN
TheCR Network
TheCR Library
TheCR Academy

Contact
Support
Partnership
Inquiries
Subscribe to
Our Newsletter