At The Community Roundtable, we are fortunate to work with amazing people and companies, helping them make strategic assets out of their community programs. We have always relied on our customer-members to help us prioritize and develop our research, services, and training. In 2017, we … [Read more...]
Conversations with Community Managers – Andrew Mishalove
Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers.” Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. They ask the community questions you want to … [Read more...]
The Community Roundtable’s 2019 Research Agenda
A Rapidly Changing Community Market 2019 is going to be an interesting year for the community leadership and management space. It's becoming clear to executive stakeholders that community approaches are critical for ALL leaders and managers to employ. They are also seeing that it is an effective … [Read more...]
TheCR Network – 2018 Year in Review Infographic
As 2018 winds down, I love to look back at the last twelve months in TheCR Network. The great joy of my work is spending my days supporting, collaborating and learning with our amazing members. I was incredibly gratified by a recent survey of members, where many said the first word that came to mind … [Read more...]
5 Online Community Predictions for 2019
2018 was an amazing year of change for the community management industry - and a year where I have seen more progress than in any of the preceding years in terms of strategic attention, maturing of community management practices, and impact on the organizations using community approaches to … [Read more...]
Seven Perfect Gifts for Community Managers
My favorite blog post of the year is the one where I get to pretend to be Oprah. Sadly, there is not a brand new car under your seat, but we've pulled together a list of our seven favorite products that would make perfect gifts for the community manager in your life. Read on for more info and links … [Read more...]
How Do I Improve Online Engagement?
Online community engagement issues fall into two general buckets: tactical engagement issues and strategic engagement issues. If you don’t have people coming to your online community at all, you have a strategic issue; if people are coming but not engaging, you have a tactical issue. (Still not … [Read more...]
Two Community Management Fellowships Available
Are you interested in the emerging field of community management? Maybe you studied psychology, politics, sociology, journalism or communications and are wondering how social media and social networking technologies are changing how organizations communicate and collaborate. Maybe you’ve had a … [Read more...]
TheCR Connect 2018: Key Themes and Reflections
This week in Boston was the annual in-person gathering of TheCR Network members. It's part workshop, part conference, part family reunion, part stress relief. It also provides an interesting temperature gauge on how community program owners are feeling about their work and the future. Here … [Read more...]
Announcing the Winners of TheCR Awards 2018
I am so thrilled to share this news: last night we announced the winners of the third annual TheCR Awards, including innovative community leaders from nCino, CSA Group, Steelcase and Qualtrics. These community management awards recognize excellence in community management across five categories: … [Read more...]
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