Community Case Studies for Every CMGR
Are you overwhelmed and don't know where to focus your limited community management resources?
Maybe you're stuck and not sure what will help your community reach its full potential.
As a community leader, you can get pulled in a lot of directions if you don't have a clear direction. You are likely evaluating your community program and simultaneously identifying major roadblocks while handling the day-to-day needs of your community. It's a juggling act.
Don't give up.
Assessing your community program plays a critical role in helping you understand the current status of your community program, and identify the gaps you need to address to move forward.
Introducing: The Community Score
We know this assessment can be just another box on your (never-ending) to-do list. We promise it will help weed through that list to prioritize what is most critical for you to focus on now.
Through our research over the last nine years, we have developed a sophisticated understanding of how community strategy, operations, and tactics are applied in order for community programs to succeed.
Now you can leverage this proven, research-backed expertise to assess your community program through our new tool: The Community Score.
Through a short, 20 minute survey you can:
1. Identify strengths, gaps, and opportunities
By assessing your community program in the context of your strategy and approach, you can determine where you have gaps that matter (some gaps may be intentional or OK for your context) or opportunities to improve.
In particular, you can make sure that you have addressed tactics, operational systems, and business strategy – all of which need to align to generate repeatable success.
2. Prioritize initiatives with the biggest impact
Your assessment will identify activities and initiatives that will contribute to your community’s goals and growth. These may be tactical activities, like programming or larger initiatives like governance and strategic alignment.
3. Plan, budget, and assign critical resources
After deciding what needs to be done, identify the required resources to carry out these activities and plan your budget accordingly. You can use your score to evaluate:
- What individuals, teams, departments and external vendors will be involved
- What amount of the budget and staff time will you devote to each activity
- What other expenses should you plan for
