Don't reinvent the community wheel.
41 (plus a few extra) community leaders share their ideas and expertise in the two editions of The Community Manager Handbook.
We first published The Community Manager Handbook in Spring 2015. Pre-TikTok. Pre-Ted Lasso. Pre-COVID-19.
The community world has changed a lot since then. Community technology vendors have come and gone or merged. People just starting their community careers seven years ago now hold an amazing array of leadership positions at incredible global communities. One thing that hasn't changed is our mission: The Community Roundtable was established to document, research, and define what it means to be a professional community manager.
Our hope is that The NEW Community Manager Handbook provides ideas and inspiration for your community work, and challenges you to try something new. The 2022 edition doesn't replace the 2015 one; instead, it adds new voices to the global community conversation.
Online Community Case Studies
Taking a Community from Hostile to Happy When community sentiment is good, it often gets taken for granted. When it’s bad, it’s clear that it is one of the biggest […]Read More