If you've heard the term "community of practice" and said, "Hmm..." you're not alone. There isn't just one kind of "community of practice" online today. The term can mean something very specific to different groups of people. I've outlined the two major buckets online communities of practice fall … [Read more...]
Community Triage: 5 Common Community Management Problems
Lesson 1 for the day: Do not put a plastic cutting board in the oven. Lesson 2: Do not grab with bare hands to take it out. My recent life lessons brought me to the ER waiting room to watch triage nurses in their element. As each patient arrived, they took their vitals, assessed their symptoms … [Read more...]
Tools for Community Management: Trello, Canva, Slack.
The recent Atlassian acquisition of Trello, got me thinking about some of my favorite community manager planning, design and communication tools. Turns out my top three go-to tools for community management were not designed specifically with community management work in mind. … [Read more...]
Perks of Being a (Community) Wall Flower: Why Users Lurk
By Georgina Cannie, Community Manager at The Community Roundtable “Cuz’ the Lurkers gonna lurk, lurk, lurk, lurk, lurk…” Maybe I would write the rest of this T Swift parody song if I wasn’t so busy finding ways to engage the lurkers in my community (and if there were more words that rhymed … [Read more...]
Just Because You Invite Me, Doesn’t Mean I’ll Come
By Marjorie Anderson, Community Engagement Specialist at PMI and member of TheCR Network. One of the many wonderful things about an association having a member-facing online community is that there’s something in it for everyone. Maybe one of the most challenging things … [Read more...]
TheCR Network Spring Experts
One of our favorite and most valuable aspects of TheCR Network is the regular Roundtable calls we organize for members. These calls are led by distinguished industry experts and experienced community practitioners. It goes without saying that we love to boast about the impressive line-up of thought … [Read more...]
5 Things Kickboxing Class Has Taught Me About Community Management
By Georgina Cannie, The Community Roundtable I never told my fourth grade teacher that I wanted to manage an online network of professionals when I grew up. I stumbled into the community space quite accidentally. Academically, my background is in traditional face-to-face communities and I had … [Read more...]
Looking for Expert Community Advice? A Thank You to TheCR Network Guest Speakers
By Georgina Cannie, Community Fellow at The Community Roundtable. One of the most exciting and valuable aspects of TheCR Network is the regular Roundtable calls we organize for members. These calls are most often lead by distinguished industry experts and experienced community practitioners. It … [Read more...]
