Hillary Boucher, Author at The Community Roundtable

The Case of Flat Hillary: How TheCR Network Kept Members Engaged and Connected During a Slow Time

December 20, 2012 By Hillary Boucher

Depending on your community, you may be heading toward a drop in engagement over the holidays. Community members are busy shopping, cooking, and hosting or attending holiday parties. While communities aligned with these activities may see higher engagement around the holidays, many communities will … [Read more...]

Fellowship: My Career Leap With TheCR That Paid Off

November 2, 2012 By Hillary Boucher

Thank you all for reaching out to me about the exciting news that I have officially joined The Community Roundtable team. As we are looking for a research fellow, and as I have experience being a fellow with TheCR for the past year, many have asked about my journey from fellowship to hire. They … [Read more...]

That All Important First Year For New Community Members

August 15, 2012 By Hillary Boucher

In a past career I was doula, someone who provides pregnant women with informational, emotional and physical support throughout pregnancy, birth and the post-postpartum period. Translation: I know a lot about keeping moms and babies happy, healthy and engaged during those first few days, weeks and … [Read more...]

Lessons From My Grandfather for Social Business

July 12, 2012 By Hillary Boucher

While community can feel like the "new shiny" catch phrase I like to remember that everything we know about community has already been learned. Our biggest challenge is translating what we already know on building, growing and sustaining thriving and healthy communities to reach our … [Read more...]

Time for a little community spring cleaning?

March 15, 2012 By Hillary Boucher

Ah! Spring and the age old tradition of spring cleaning. Throw open those windows, bring in fresh air and dust behind the couch....or rather...the forums. We asked our members how they keep things fresh in their communities, day after day, spring after spring. Here are their answers! What are some … [Read more...]

Review: Online Community Management for Dummies

February 21, 2012 By Hillary Boucher

I was lucky enough to read and review Deborah’s Ng’s book Online Community Management for Dummies. This book is a great go-to resource for both aspiring and practicing community managers and it’s earned a spot on my office bookshelf. Deborah nails it and I recommend this book for a few … [Read more...]

A Day In the Life of This Community Manager

January 23, 2012 By Hillary Boucher

It's Community Manager Appreciation Day and we sure have a funny way of showing our appreciation for ours...by having her write a blog post. But we thought detailing what a community manager does day in and day out may help those who work with them to appreciate them all the more. And she makes it … [Read more...]

Community Management 101 Webinar – Key Take-Aways

January 17, 2012 By Hillary Boucher

Talk of community management is all the rage these days and last week I sat in on the Focus Roundtable Webinar: Community Management 101: The Start-Up Edition. Four experienced community managers — Evan Hamilton (UserVoice), Thomas Knoll (Launch Rock), Alison Hillman (BranchOut), and Sarah-Jane … [Read more...]

Count Me In: Why This Community Manager Is Excited About the Upcoming Training

December 16, 2011 By Hillary Boucher

I fell into community management and social media organically, as a volunteer for community organizations and not-for-profits that were important to me. I had always planned on re-entering the work force after starting a family and it turns out I had a skill set that developed from my volunteer … [Read more...]