As an educator for more than a decade, I’ve spent most of my professional life trying to understand what makes students work best, together. So, it seemed like a good fit when The Community Roundtable brought me on to help create The State of Community Management report. What I didn’t realize is how … [Read more...]
Institutionalizing Inclusion
Inclusion is a critical focus for most organizations and has been particularly prominent over the past few months. Online communities are uniquely suited to promote wide-scale inclusion because of their collaborative rather than directive structure—they reward members for their unique contributions … [Read more...]
