Should you find yourself with some time on your hands this holiday week, here are the 10 most popular posts from The Community Roundtable blog in 2012. We are thrilled so many found this information useful. Check them out for yourself and see whether or not you agree.
Building a Social Business Start With Email Changes
The dynamic of communities and the unique context of organizations requires organizations to both change where information is consumed and interacted with and change conversational habits. One great place to start is to look at how email is used in your organization.
Six Risks of Not Having Community Management
Community management is one of those things that, when working well, often goes unnoticed and unappreciated. It’s a bit like that hostess that always has fantastic parties but no one really understands the hard work that went into the party itself. However, when community management is bad or non-existent it’s very evident.
The Community Strategist Squeeze
It would be too hyperbolic to say there is a crisis in community and social business staffing, but there are definitely some big problems, particularly at the senior and strategic levels.
A Day In The Life of This Community Manager
When you read the various “Day In The Life” posts from community managers, it becomes evident that every job is as unique as the company, industry
and the individual that inhabits it.
Announcing the 2012 State of Community Management Report
This provides a highly prescriptive map to help others understand where they are on their journey and how to get to the next milestone.
Danger: Community/Social Strategist Shortage Ahead
We launched TheCR Network to help bring community and social strategists up faster, building a network that will help them learn from others successes and failures, in real time. We also partnered with WOMMA and ComBlu to build the Community Manager Training Program, designed to convey the essential skills and share experiences from community leaders in a relatively quick, inexpensive format. While there’s no substitute for experiencing the role yourself, we think these programs go a long way toward exposing the next generation of community leaders to the critical skills and experiences they’ll need to be successful.
Community Management: More Than One Role, A Discipline
We believe that community management is emerging as a philosophy and way of thinking about a functional discipline, as well as being a discrete role. A community-minded leader values transparency, engages with various constituencies, solicits feedback, promotes inclusion, and supports and shares other people’s ideas. That person may be a community manager. Or they may have a very different title
Is Community Management Strategic?
The role of community manager is often quite tactical – welcoming members, moderating issues, making connections, curating content – but at The Community Roundtable, we also see community management as a discipline of general management. It’s an operational choice for how people execute on a business goal and it is a choice available to many executives, functional managers and individuals.
The Social Executive: The Imperative to Succeed in Social Business
There has been plenty of research recently demonstrating that social technologies have caught the attention of executives. IBM, McKinsey & MIT have all produced some excellent analysis. But there is a missing gap: understanding how executives themselves change from interest to experimentation to regular use to integration with their daily worksflows. I’m excited to announce that this fall, The Community Roundtable is doing some groundbreaking research in this area titled The Social Executive.
How To Build A Valuable Community From The Ground Up
Many have come to us asking how to get started, or do we think their community might work, or what they might do better. Here are some of the advice that we find ourselves giving out…
———————————————————————————————————————–
TheCR Network is a membership network that provides strategic, tactical and professional development programming for community and social business leaders. The network enables members to connect and form lasting relationships with experts and peers as well as get access to vetted content.
TheCR Network is the place to collaborate with and learn from social business practitioners. Join today