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Managing Remote Teams: Ideas and Advice for Thriving Online

How to manage remote teams

The dramatic spread of COVID-19 is making people scramble. Colleges and Universities are transferring to virtual learning. Employers are shutting offices and encouraging people to work from home in industries where that is possible. Events and conferences are being canceled. People are starting to avoid large gatherings.

However, if you are a manager who works primarily in an office with your teams, there are real challenges to moving work online, especially as it relates to working together.

Rachel Happe, Scott Leeper, and Keri Kersten explored the challenges of managing remote teams, and shared best practices and advice for thriving when you're #suddenlyremote.

PANELISTS

RACHEL HAPPE

RACHEL HAPPE
The Communtiy Roundtable

Scott_Circle

SCOTT LEEPER
Vistage Worldwide

Keri_Circle (1)

KERI KERSTEN
Ultimate Software

Rachel Happe is a Co-Founder and Principal at The Community Roundtable, a company dedicated to advancing the business of community.

Rachel co-founded The Community Roundtable to support business leaders developing their community, collaboration, and engagement strategies. Clients including AMEX City Year, AAAS, EA, Ciena, the Canadian Medical Association, and the World Bank benefit from Rachel’s ability to make sense of abstract trends and her ability to see the implications that technical and operational decisions can have on people and processes.

Scott is responsible for the development and management of Vistage Worldwide’s internal member community, including overall strategy, budgeting, marketing and communications, community health and product development for overall program adoption, and execution success. He manages the remote community team to develop, execute and measure results of Vistage’s 23 industry, affiliation, and interest-based channels. In the last 3 years of the 5-year-old program, the number of users has increased 80% and engagement has gone up 107%.

Scott is a business leader who finds solutions that deliver results through experiences in planning and managing integrated activities for both consumer and business-to-business audiences. He has over 28 years of diversified corporate and advertising agency experience in product and program management, brand development, strategic planning, sales, membership, and community management.

Keri joined Ulitmate Software in August of 2019 to lead a team of learning and community professionals.  Their team of nine all work remotely with one exception.

She spent the prior 23 years working in much more traditional workplaces supporting other leaders in how to best lead their teams whether they were traditional and co-located or distributed around the world.  It's been a fun and challenging opportunity for me to try out some new things and develop what works for our team together.

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