- This event has passed.
Customer Community Summit
June 15 @ 11:00 am - 7:00 pm$199
After a two-year hiatus, we are thrilled to welcome our community audience back to Boston for a one-day, exclusive customer community summit. This all-inclusive experience will take place at Convene Boston on Thursday, June 16, 2022.
This event is designed for community professionals working with external communities – including customer or partner communities focused on support, product innovation, and marketing/brand awareness.
What: The Customer Community Summit is a one-day immersive learning experience for customer community professionals.
Why: Launching, maintaining, migrating, and managing online communities can be overwhelming and, without an experienced team, can lead to expensive and time-consuming mistakes. Learn from solutions providers and online community professionals who have been in your shoes.
Who: Anyone responsible for launching, managing, and evolving online community initiatives. Community managers, project managers, stakeholders, IT professionals, and more are welcome!
11am – Registration/Solution Showcase
12pm – Lunch + Welcome
12:30pm – Lunch + Welcome
1pm – Panel: Managing a Community Launch
2pm – Product Demos
2:30pm – Break + Networking
3pm – Community Case Studies – Best Practices for Technology Implementation
4pm – Panel: The Future of Community Solutions
5pm – Cocktail Reception and Solution Showcase
7pm – Partner Dinners
The Customer Community Summit is open to all online community management professionals, and their teams, stakeholders, and partners.
Registration includes all day-of activities, lunch, breaks, and the cocktail hour. Yes, there is unlimited coffee.
Members of TheCR Network can attend the Customer Community Summit for free, as a benefit of membership. Members, please register here.
Registration for non-members is $199/per person. Non-members, please register here.
Registration is limited and will sell out.