By Ted McEnroe, The Community Roundtable
The first Friday the 13th of 2015 comes to Boston with promise of yet another blizzard, which means only two things. Either you have time to fill out the State of Community Management 2015 survey, or you should make time, and brighten our day while we hide from the Arctic blast, part 174. While we are pacing well with our responses compared with last year, we want breadth and depth in our research data, so if you haven’t taken the survey yet, please do! And if you know other community professionals in all fields – gaming and media, traditional industries, nonprofits, health care, and others – we’d love to get enough responses to be able to do strong industry comparisons.
Tell them to just go to https://the.cr/socm15survey.
Fill. It. Out.
Meanwhile, we are thrilled with the feedback many of you have given to The Community Manager Handbook: 20 Lessons from Community Superheroes. This week I wrote up one of the broader themes of the research, noting the seven qualities that our diverse set of 20 community superheroes shared that made them so good at what they did.
In TheCR Network, we dug in on employee advocacy programs, and continued our discussions of the Social Executive with a conversation on the executive perspective of success and measurement.
Interesting items we have been reading this week:
5 Tips All New Community Managers Should Consider in the First 60 Days: Picture this scenario – you are interviewed for an internal community management position at an awesome company. You’re already comfortable with community management best practices, company’s community platform technology and you were able to eloquently answer all the questions based on your past experiences. After three phone interviews and five face-to-face interviews you got the job – now what? Before you stir the pot too much with your big plans and ideas, refresh yourself on a few best practices to set you up for success as a new Internal Community Manager.
Digital Transformation Evolves With Your Corporate Culture: Real ideas rarely die entirely; they morph into new forms. Enterprise 2.0 and Social Business therefore has a new label: Digital Transformation. What is it exactly remains a debate because of the different starting points that lead us down this road. Some see it as transformations in marketing, others under HR, and still others under Information Technology. What is common is the recognition that (a) technology has reached a point where it is (b) fundamentally changing long-understood, documented, taught-in-schools approach to how we structure and operate our businesses.
Five Strategies for Building Transparency In The Workplace: In the frenetic 21st century, when employees job-hop at an alarming pace, customers’ preferences change on a dime, and every week could bring a paradigm shift to the business world at large, what sets successful companies apart is one thing: loyalty. Loyal employees keep operations steady, prioritize long-term success, and preserve priceless institutional knowledge.
In Europe’s biggest firms, social business is all grown up: (Featuring some European members of TheCR Network) In Paris last week at Enterprise 2.0 SUMMIT 2015, it was shortly after the CIO of one of the world’s largest organizations began walking through the progress of social business within her organization, that the realization hit: The leading edge companies are not really talking about adoption any more, that part is largely done, though plenty of work certainly remains.
New job postings in community and social media:
Enterprise Community Manager – Akamai, Cambridge, MA
Community Managers (multiple) – Zomato, various cities
Social Media Manager – Monotype Imaging, Woburn, MA
Social Media Community Manager, Main Street Hub, Austin, TX
Social Media Community Manager – SunTrust Bank, Atlanta, GA
Social Media Community Manager – Philips, Stamford, CT
Social Marketing Manager – Conde Nast Entertainment, New York, NY
Marketing Director-Conference – Dealmaker Media, San Francisco, CA
Director, Marketing Communications – Conductor, New York, NY
Community Engagement Manager – itBit, New York, NY
Verge Community Manager – Vox Media, New York, NY
Community Manager – DinnerLab, San Francisco, CA
Community and Video Manager – Telltale Games, San Rafael, CA
Social Media Community Manager, Concentra, Addison, TX
List your jobs on TheCR Job Board!