Managing the employee experience is critical in today's quickly changing work environment. From effective internal communications to building engaging content and programs, equitably connecting with all your employees is more important than ever.
This page contains resources specifically designed to help you understand the community resources your organization needs, craft impactful job descriptions designed to attract the most qualified community talent, and plan for the career path of community professionals at your organization.
Research and Best Practices
The comprehensive, 70-page Community Careers and Compensation report includes:
- Comprehensive, research-backed reviews of the key findings
- Profiles of four common community roles: Community Specialist, Community Manager, Community Strategist, and Director of Community - including responsibilities, skills, and salary data
Learn more or download the report.
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Our Community Job Description Index highlights 30 roles in community management today.
This resource is a small example of the available roles, titles, and requirements available in the expanding field of community.
View roles and responsibilities, and learn how to craft the right job descriptions to attract top community management talent.
Learn more or download the index.
Community Skills Framework™
The Community Skills Framework™ includes five skill families with ten skills in each family, prioritized based on what we learned from our extensive community management research.
Use the Framework to identify critical skills needed for your online community team.
View the Community Skills Framework™
Community Management Job Board
Our community management job board highlights jobs at global companies focused on the many facets of online community management.
