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Calling all online gaming community managers – step up and shine!

February 17, 2015 By Ted McEnroe

By Ted McEnroe, The Community Roundtable

Titanfall at Gamescom 2013 (9591148650)" by Sergey Galyonkin from Kyiv, Ukraine - Licensed under CC BY-SA 2.0 via Wikimedia Commons.

Titanfall at Gamescom 2013 (9591148650)” by Sergey Galyonkin from Kyiv, Ukraine – Titanfall robot at Gamescom 2013. Licensed under CC BY-SA 2.0 via Wikimedia Commons.

There’s often a “we vs they” attitude between different groups of community managers. In particular, those of you in the gaming and consumer media space figured out the power of communities by the time many of the rest of us were just realizing the power of this social media thing. But we all have something to offer the larger discussion of what community can mean for different organizations and industries.

We’re trying to capture that. 2015 marks the 6th year that The Community Roundtable has conducted research for The State of Community Management. Each year, the responses have grown in number and broadened in scope. But gaming and media communities have never been particularly well represented.

We hope 2015 is the year to change that. The 20-minute survey seeks to root out the powerful ways that communities are shaping business, and gaming communities are at the forefront of much of that. How do you stack up? Take the survey and you will receive a score relative to TheCR’s Community Maturity Model, and you’ll contribute to the most comprehensive annual survey of community management professionals there is today.

This research helps shape the agenda and conversation for TheCR and much of the rest of the community sector. We’re hoping this year that research will recognize the true impact of online gaming and media communities, and raise opportunities for gaming and media communities and community professionals in the overall community discussion.

We all have a sense that gaming communities have a lot to teach other communities, and we know from our past research the growth and possibilities that other community-minded organizations can offer their peers. Community management is the future of management – and what we learn today can drive the discussion in the coming months and years.

Take the survey – you do not have to be a member or client of TheCR – it’s just a click away at https://the.cr/socm15survey – and tell some colleagues. We’ll release the research findings this spring.

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Want to play a role shaping the future of community? Take a moment now and set aside 20 minutes on your calendar for the State of Community Management 2015 survey! Go straight to the survey at https://the.cr/socm15survey

About Ted McEnroe

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