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Engagement That Scales – Episode #22: Maddie Grant on What Will Go Back, and What Won’t

December 18, 2020 By Shannon Abram

Engagement That Scales – Episode #22: Maddie Grant on What Will Go Back, and What Won't

In episode #22 Rachel Happe and Maddie Grant talk about what work-related norms will go back to the way they were in 2021, and what has been forever changed by the pandemic-related shift to work-from-home for so many organizations. They chat about the long-term damage of the "lift and shift" … [Read more...]

Engagement That Scales
engagement that scales, Maddie Grant, rachel happe

Engagement That Scales – Episode #18: Ashleigh Brookshaw on the Power of Difficult Conversations

November 6, 2020 By Shannon Abram

Engagement That Scales – Episode #18: Ashleigh Brookshaw on the Power of Difficult Conversations

In episode #18 Rachel Happe and Ashleigh Brookshaw the power of having hard conversations, strategies for ensuring you a seeking and hearing a diverse set of voices, and the difference between listening to understand vs listening to respond. Watch Episode #18 now: About Ashleigh … [Read more...]

Engagement That Scales
Ashleigh Brookshaw, DEI, engagement that scales, rachel happe

Engagement That Scales Podcast – Episode #17 – Perry Hewitt on the Tension Between People and Technology

November 5, 2020 By Shannon Abram

In episode #17 Rachel Happe and Perry Hewitt talk about the tension between people and the technology they use, using gaming to inform business models, digital collectibles, and intrinsic motivators in marketing. Listen now: Prefer Video? Watch Episode #17 now. About Perry … [Read more...]

ETS Podcast
engagement that scales, ets, perry hewitt, podcast, rachel happe, technology

Engagement That Scales – Episode #17 – Perry Hewitt on the Tension Between People and Technology

November 2, 2020 By Shannon Abram

In episode #17 Rachel Happe and Perry Hewitt talk about the tension between people and the technology they use, using gaming to inform business models, digital collectibles, and intrinsic motivators in marketing. Watch Episode #17 now: About Perry Hewitt: Perry Hewitt works at the … [Read more...]

Engagement That Scales
engagement that scales, marketing, motivators, perry hewitt, rachel happe, technology

Engagement That Scales Podcast – Episode #16 – Jane Bozarth on Empathy and Learning

October 29, 2020 By Shannon Abram

In episode #16 Rachel and Jane talk about how learning and empathy are connected, and Jane plays our first live music! Listen now: Prefer Video? Watch this episode. About Jane: Dr. Jane Bozarth is the director of research for The Learning Guild. She is the author of ELearning … [Read more...]

ETS Podcast
engagement that scales, ets, jane bozarth, l&d, learning, rachel happe

Engagement That Scales Podcast – Episode #15 – Nilofer Merchant on Onlyness

October 20, 2020 By Shannon Abram

In episode #15 Rachel and Nilofer Merchant chat about the challenge of getting all voices to count in a world where diverse voices are so desperately needed. Listen now: Prefer video? Watch Episode #15 Featuring Nilofer Merchant From the Conversation: About Nilofer … [Read more...]

ETS Podcast
engagement that scales, nilofer merchant, podcast, rachel happe

Engagement That Scales – Episode #14 – Marjorie Anderson on What Community Management Needs Now

October 9, 2020 By Shannon Abram

In episode #14 Rachel and Marjorie Anderson talk about taking community programs to the next level and what’s next for community managers on their career paths. Listen Now: Prefer Video? Watch Episode #14 Featuring Marjorie Anderson More About Marjorie Anderson Marjorie Anderson … [Read more...]

ETS Podcast
engagement that scales, marjorie anderson, podcast, rache happe

Engagement That Scales Podcast – Episode #13 – Scott Monty on the Lather, Rinse, Repeat Problem in Leadership

October 2, 2020 By Shannon Abram

Scott Monty

Every week Rachel Happe chats for 30 minutes with a new guest – no script, no rules. In episode #13 Rachel and Scott Monty talk about how constant change in leadership negatively impacts employee engagement, the shift from historic communication styles to digital environments, and the effect … [Read more...]

ETS Podcast
engagement that scales, podcast, rachel happe, Scott Monty

Engagement That Scales – Episode #13 – Scott Monty on the Lather, Rinse, Repeat Problem in Leadership

September 25, 2020 By Shannon Abram

Scott Monty

Every week Rachel Happe chats for 30 minutes with a new guest – no script, no rules. In episode #13 Rachel and Scott Monty talk about how constant change in leadership negatively impacts employee engagement, the shift from historic communication styles to digital environments, and the effect … [Read more...]

Engagement That Scales
communications, engagement that scales, executive engagement, ford, loyalty, podcast, rachel happe, Scott Monty, social media, trust

Engagement That Scales – Episode #12 – Charlene Li on the Difference Between Leading and Managing

June 20, 2020 By Shannon Abram

Charlene Li

Every week Rachel Happe chats for 30 minutes with a new guest – no script, no rules. In episode #12 Rachel and Charlene Li about the difference between a leader and a manager, and how executives can only affect real change through dynamic leadership. Listen now: Prefer video? Watch … [Read more...]

ETS Podcast
Charlene Li, engagement that scales, leadership, podcast, rachel happe

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