In episode #22 Rachel Happe and Maddie Grant talk about what work-related norms will go back to the way they were in 2021, and what has been forever changed by the pandemic-related shift to work-from-home for so many organizations. They chat about the long-term damage of the "lift and shift" … [Read more...]
Engagement That Scales – Episode #18: Ashleigh Brookshaw on the Power of Difficult Conversations
In episode #18 Rachel Happe and Ashleigh Brookshaw the power of having hard conversations, strategies for ensuring you a seeking and hearing a diverse set of voices, and the difference between listening to understand vs listening to respond. Watch Episode #18 now: About Ashleigh … [Read more...]
Engagement That Scales Podcast – Episode #17 – Perry Hewitt on the Tension Between People and Technology
In episode #17 Rachel Happe and Perry Hewitt talk about the tension between people and the technology they use, using gaming to inform business models, digital collectibles, and intrinsic motivators in marketing. Listen now: Prefer Video? Watch Episode #17 now. About Perry … [Read more...]
Engagement That Scales – Episode #17 – Perry Hewitt on the Tension Between People and Technology
In episode #17 Rachel Happe and Perry Hewitt talk about the tension between people and the technology they use, using gaming to inform business models, digital collectibles, and intrinsic motivators in marketing. Watch Episode #17 now: About Perry Hewitt: Perry Hewitt works at the … [Read more...]
Engagement That Scales Podcast – Episode #16 – Jane Bozarth on Empathy and Learning
In episode #16 Rachel and Jane talk about how learning and empathy are connected, and Jane plays our first live music! Listen now: Prefer Video? Watch this episode. About Jane: Dr. Jane Bozarth is the director of research for The Learning Guild. She is the author of ELearning … [Read more...]
Engagement That Scales Podcast – Episode #15 – Nilofer Merchant on Onlyness
In episode #15 Rachel and Nilofer Merchant chat about the challenge of getting all voices to count in a world where diverse voices are so desperately needed. Listen now: Prefer video? Watch Episode #15 Featuring Nilofer Merchant From the Conversation: About Nilofer … [Read more...]
Engagement That Scales – Episode #14 – Marjorie Anderson on What Community Management Needs Now
In episode #14 Rachel and Marjorie Anderson talk about taking community programs to the next level and what’s next for community managers on their career paths. Listen Now: Prefer Video? Watch Episode #14 Featuring Marjorie Anderson More About Marjorie Anderson Marjorie Anderson … [Read more...]
Engagement That Scales Podcast – Episode #13 – Scott Monty on the Lather, Rinse, Repeat Problem in Leadership
Every week Rachel Happe chats for 30 minutes with a new guest – no script, no rules. In episode #13 Rachel and Scott Monty talk about how constant change in leadership negatively impacts employee engagement, the shift from historic communication styles to digital environments, and the effect … [Read more...]
Engagement That Scales – Episode #13 – Scott Monty on the Lather, Rinse, Repeat Problem in Leadership
Every week Rachel Happe chats for 30 minutes with a new guest – no script, no rules. In episode #13 Rachel and Scott Monty talk about how constant change in leadership negatively impacts employee engagement, the shift from historic communication styles to digital environments, and the effect … [Read more...]
Engagement That Scales – Episode #12 – Charlene Li on the Difference Between Leading and Managing
Every week Rachel Happe chats for 30 minutes with a new guest – no script, no rules. In episode #12 Rachel and Charlene Li about the difference between a leader and a manager, and how executives can only affect real change through dynamic leadership. Listen now: Prefer video? Watch … [Read more...]
