Deliver strategic management training and support to your organization by developing a CoE approach.
Community management is quickly becoming a core skill set of all management. Because of that, organizations are investing in Community Management Centers of Excellence to support the growth of the community management skills across an organization - a lofty goal that is often given to a small team.
Through this workshop you will:
- Learn a structured, strategic and measureable approach to community management
- Create a CoE strategy and approach
- Build a prioritized CoE roadmap
- Craft CoE governance based on your team’s unique strengths
This workshop delivers a structure in which to discuss these topics and to make decisions. The answers are different for each organization but you’ll learn common approaches and factors that will help COE teams rationalize their governance, services and measurement approach.