The Community Roundtable

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Community Management: Understanding Roles and Responsibilities

A new eBook from The Community Roundtable and Higher Logic

​This eBook takes an in-depth look at the roles defined in the Community Careers and Compensation 2020 report and provides a practical guide for community professionals, hiring managers, and HR teams.

Download the eBook

Community management roles and responsibilities

Through this eBook you will:

  • Understand distinctions in community management roles. The Community Careers and Compensation 2020 research collected data for three common community roles – and the years of experience, salary, and skills required for each.
  • Meet real-life community professionals. Six community professionals share how they found their current community role, and share advice for those interested in pursuing a career in community management.
  • Prepare job descriptions. Use the research data to determine the qualifications necessary for different community roles and the responsibilities and main priorities of each.
  • Explore resources that advance community management skills. Whether you’re looking to build your own skills or are a manager looking to increase your team’s skills, the research highlights the top resources professionals use to network and build their capabilities.
Community Management resources

In-depth looks at three common community roles

Katie Baumer Community Manager

Profiles of six real community professionals

What skills does a community manager need

Overviews of career-boosting frameworks

Download the eBook:

Help Shape the Future of Community Research

CCM-2022-LOGO-Sq

After a two-year hiatus, we are thrilled to welcome our community audience back to Boston for a one-day, exclusive customer community summit. This all-inclusive experience will take place at Convene Boston on Wednesday, June 15, 2022.

 

Learn more and register.

Community best practices

Resources for the people who build online communities.

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