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Understanding Community Roles and Responsibilities

A new eBook from The Community Roundtable and Higher Logic

​Take an in-depth look at the roles defined in our Community and Careers research, and explore a practical guide for community professionals, hiring managers, and HR teams.

Download the eBook

Understanding Community Roles and Responsibilities

Through this eBook you will:

  • Understand distinctions in community management roles. The Community Careers and Compensation research collects data for three common community roles – and the years of experience, salary, and skills required for each.
  • Meet real-life community professionals. Six community professionals share how they found their current community role, and share advice for those interested in pursuing a career in community management.
  • Prepare job descriptions. Use the research data to determine the qualifications necessary for different community roles and the responsibilities and main priorities of each.
  • Explore resources that advance community management skills. Whether you’re looking to build your own skills or are a manager looking to increase your team’s skills, the research highlights the top resources professionals use to network and build their capabilities.
Community Management resources

In-depth looks at three common community roles

Katie Baumer Community Manager

Profiles of six real community professionals

What skills does a community manager need

Overviews of career-boosting frameworks

Download the Understanding Community Roles and Responsibilities eBook:

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Download
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Download your free copy of our 13th annual State of Community Management research.

Community best practices

Resources for the people who build online communities.

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