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Meaningful Change Management

Explore how online communities improve customer satisfaction, provide fast and easy support, and create powerful brand advocates.

Meaningful Change Management ebook Cover
Download the eBook

From improving customer satisfaction to providing fast and easy support and empowering members, online communities drive increased revenue, boost customer satisfaction, and make connecting easier than ever before.

This eBook highlights unreleased data from the 2022 State of Community Management report, explores trends in online communities, and showcases what success looks like in communities at the forefront of this innovation, like Spotify, Flexera, and Zoom.

Download the eBook.

You'll learn how online communities

Meaningful Change Management - Advocates
Turn customers into advocates
Meaningful Change Management - Zoom
Power remote collaboration
Meaningful Change Management - Budgets
Drive business outcomes

Download the eBook

Community best practices

Resources for the people who build online communities.

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