The State of Community Management 2020 – External Insights Roundtable Archive Download your copy of the State of Community Management 2020 report here. Interested in More Community Management Resources? Executive Briefings A limited number of executive briefings on the full SOCM 2020 research with Rachel Happe and The Community Roundtable research team are still available. Book an Executive Briefing Score Your Community Program Assess your community's maturity with this free scorecard detailing your community maturity for each of the eight competencies in the Community Maturity Model. Start now. Stay Connected Join TheCR Network, share in our Facebook Group, or tag your thoughts on Twitter with #socm2020.