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Grazitti Interactive

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Visit Grazitti Interactive

Since 2008, Grazitti Interactive has been revolutionizing the way customers interact with business communities. Leveraging powerful platforms, such as Lithium and Salesforce, Grazitti has been driving brand loyalty and trust. The company’s end-to-end services include building, integrating, customizing, and migrating communities.

Reliability and innovation are Grazitti’s forte. Several Fortune 500 companies rely on Grazitti to attain their organizational goals. The company’s flagship product, SearchUnify, has been developed with communities in mind and installed on some of the most vibrant business communities. SearchUnify eases content discovery, provides deep insights for decision making, and enables highly personalized experiences.

Speak to Grazitti, if self-service and customer satisfaction are on your mind.

Watch Now

SearchUnify - The Solution You Have Been Looking For

Product Sheet

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Acquire, Grow, and Retain More Customers with Online Communities

Build engaging external and internal communities with Grazitti’s Online Community Services



Download the Fact Sheet

Case Study

How to improve customer support

Grazitti implemented custom solutions for Idaptive inside Service Cloud to improve their reporting, data visualization, self-service and secure access mechanisms. SearchUnify, Grazitti’s cognitive search and insights platform, created a significant impact on the way Idaptive gleaned insights from and boosted self-service on its customer community, and delivered customer service.



Download the Case Study

Testimonial

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"Our team is now able to focus on core tasks and improve our customer community with more insightful articles. The quality of support improved significantly as our reps could access relevant reports and case-resolving information right inside their Salesforce console. Thank you guys for the awesome work! "
Raman Kumar, Senior VP, Customer Success, Idaptive

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