Since 2008, Grazitti Interactive has been revolutionizing the way customers interact with business communities. Leveraging powerful platforms, such as Lithium and Salesforce, Grazitti has been driving brand loyalty and trust. The company’s end-to-end services include building, integrating, customizing, and migrating communities.
Reliability and innovation are Grazitti’s forte. Several Fortune 500 companies rely on Grazitti to attain their organizational goals. The company’s flagship product, SearchUnify, has been developed with communities in mind and installed on some of the most vibrant business communities. SearchUnify eases content discovery, provides deep insights for decision making, and enables highly personalized experiences.
Speak to Grazitti, if self-service and customer satisfaction are on your mind.
SearchUnify - The Solution You Have Been Looking For
Grazitti implemented custom solutions for Idaptive inside Service Cloud to improve their reporting, data visualization, self-service and secure access mechanisms. SearchUnify, Grazitti’s cognitive search and insights platform, created a significant impact on the way Idaptive gleaned insights from and boosted self-service on its customer community, and delivered customer service.