The Community Technology Summit is a one-day immersive learning experience for online community professionals. This all-inclusive experience will take place at Convene Boston on Monday, October 24, 2022.
This event is designed for community professionals working with all types of online communities - including customer or partner communities focused on support, product innovation, and marketing/brand awareness, and employee communities focused on innovation, collaboration, and communication.
Attendees weigh in on our our last technology summit:
What: The Community Technology Summit is a one-day immersive learning experience for online community professionals. While the Community Technology Summit is co-located with Connect 2022, you do not need to attend Connect to attend the Community Technology Summit.
Why: Launching, maintaining, migrating, and managing online communities can be overwhelming and, without an experienced team, can lead to expensive and time-consuming mistakes. Learn from solutions providers and online community professionals who have been in your shoes.
Who: Anyone responsible for launching, managing, and evolving online community initiatives. Community managers, project managers, stakeholders, IT professionals, and more are welcome!
Where: The Community Technology Summit is co-located with our annual community workshop, Connect 2022. in-person at Convene Boston, 201 Washington Street, Boston, MA. There is no virtual component to this event.
When: The Community Technology Summit will take place on Monday, October 24th from 9am-5pm, with a reception from 5:00-6:00pm.
AGENDA
The Community Technology Summit will feature interactive panels, demos, case studies, and practical sessions on evaluating and selecting community solutions, as well as migration best practices from leading community technology providers including Higher Logic, Verint, Igloo, and Common Room.
There will be ample time to network with fellow attendees and interact with the solutions organizations one on one.
Join us for breakfast, lunch, and an open-bar cocktail hour to network with peers and partners alike.
KEYNOTE
Author: Trustworthy & Content Strategy at Work.
Coming Together With Trust
Trust is the foundation of engaged, productive communities. It inspires confidence and empowers participation—but increasingly, cynicism undermines confidence. It erodes trust in information and institutions.
To regain trust, we talk about empathy, transparency, and authenticity. But how do we get beyond those buzzwords—and what is the responsibility and opportunity for your organization to lead the way?
The secret is how we empower our customers: when we give more control to people, they put more trust in us.
Examining what works among brands of all stripes and sizes, author and content strategy consultant Margot Bloomstein will share examples from software, retail, publishing, government, and other industries to detail what you can do to meet new challenges in information consumption.
Learn how voice, volume, and vulnerability can help your community regain trust and lead people from cynicism toward something far more productive: confident action.
CONFIRMED TECHNOLOGY DEMOS
These 25-minute dedicated technology sessions dive deep into community technology solutions, giving you a front-row seat to learn what's new in the marketplace. Bring your questions!
CONFIRMED COMMUNITY CASE STUDIES
Learn how award-winning communities tackle common community challenges in these short, tactical case studies. From migration to community advocacy to culture change, you'll walk away with insights and ideas to apply to your community program.
REGISTER
The Community Technology Summit is open to all online community management professionals, and their teams, stakeholders, and partners.
Registration includes all day-of activities, lunch, breaks, and the cocktail hour. Yes, there is unlimited coffee.
Members of TheCR Network and their teams can attend the Customer Community Summit for free, as a benefit of membership. Members, please register here.
Registration for non-members is $199/per person. Non-members, please register here.
Registration is limited and will sell out.
COVID-19 POLICY
We encourage attendees to test the morning of the Community Technology Summit (10/24/22) and to not attend if they test positive or feel unwell. Masks are suggested in line with local and/or CDC guidance but are not mandated. Masks may be required during specific talks at the request of our speakers.
This policy is subject to change if the city of Boston and/or the Commonwealth of Massachusetts adopt stricter regulations.
PARTNERS
Meet technology experts from leading organizations including platform providers, software integrators, and consultants.
