With over 50 online sessions planned for October we've reimagined what it means to Connect in 2020.
To help attendees find the sessions that will be the most valuable we have divided all activities into nine tracks. Tracks also gave us the opportunity to work with Track Chairs for the first time. Each Chairperson holds deep expertise in their track and will serve as the member voice and face for Connect 2020.
Marjorie Anderson specializes in building strategies and creating programming for communities in associations and non-profits, connecting community to organization goals to drive sustainable value. She is the Product Manager for Community at Project Management Institute, a professional membership association shaping the project management industry. She is also the founder of Community by Association, a digital resource and online community for those who manage community for associations and non-profits.
Marjorie has appeared on a number of podcasts, including Community Signal, Community Pulse, Conversations with Community Managers, and Masters of Community. She has also appeared on Association Chat with KiKi L’Italien and has spoken at numerous events on the topic of community management. Marjorie enjoys learning about how customer experience and user experience design shape communities, how they contribute to business success, and will never say no to a good cup of coffee.
Hillary Boucher is an experienced community builder, having spent the last decade working with the industry’s top professionals on a wide array of community use cases, including employees, partners, and customers. As the founding Fellow at The Community Roundtable, Hillary helped build TheCR Network into the robust, dynamic community it is today.
Currently, she manages Ultimate Software’s customer community of HR professionals. She specializes in strategic communications, engagement, and facilitation. Hillary lives and works in gorges Ithaca, NY, and enjoy bike rides, boat trips, and enjoying everything the Finger Lakes region has to offer.
Lisa Allison is a community strategist and manager specializing in internal and external facing communities from conception to launch. She is passionate about helping companies leverage the potential of community to accelerate and grow their business. Presently, Lisa is the Enterprise Community Manager for Analog Devices, Inc. managing their support and partner communities.
Lisa has been an active member of TheCR Network since 2015 and has presented topics such as How to Survive a Migration, Executive Dashboards and Driving Engagement with Blogging at TheCR Connect conferences. She is a member of Dinner 5 and recently worked on the Verint publication Driving Company Strategy Through Support Communities.
Helen Chen is a seasoned community strategist with proven experience leading public, private, and social channel communities. She is currently an Enterprise Community Manager at Carbon Black where she's responsible for community management and the development of an internal community based on the Jive and Slack community engagement platforms.
Helen's specialties include community management, online learning, social media strategy, collaboration, web content development, organizational development and process optimization.
Ashleigh Brookshaw, M.A. is a detail-oriented communication and change strategist with over 10 years working in strategic stakeholder engagement in both non-profit and corporate settings to achieve organizational objectives. Ashleigh holds a B.A. in Advertising/Public Relations with minors in Spanish and Marketing from Loyola University Chicago and an M.A. in Multicultural/Organizational Communication with a concentration in Training and Development from DePaul University.
Ashleigh also holds project management and change management certifications. She currently serves as the Manager, Community Engagement with the American Society of Safety Professionals where she oversees the diversity and inclusion volunteer groups and manages the online community.
In her spare time, she enjoys traveling and cooking.
Becky Scott is a marketing and community professional adept at integrating traditional and social media programs to achieve business goals. An active member of TheCR Network since 2014, Becky has over 15 years of community management experience.
Becky brings a unique perspective to her role as Advanced Topics Track Chair, as she has experience on both the customer and vendor side of online communities. Becky is currently a Strategic Community Advisor at Integricote.
Like many community professionals, Becky found her passion for community through managing hobby communities in her spare time and transitioned to making it her career, all from a tweet!
Jillian is a quirky, ambitious, and enthusiastic techie who is enamored with online communities and the complex data and psychological puzzles they present. She currently leads the effort within BAE Systems' Electronic Systems sector to develop and grow a community of knowledge to ensure all employees are able to find, share, and collaborate regardless of what they are working on, where they are located, or who is in their network.
Jillian has spent her entire career working in and on communities of all sizes, in all industries, and of all types. She has extensive experience with all things community and innovation management including engagement, strategies, metrics, analysis, and interface (UI/UX). She prefers the hardest, ugliest, and most inglorious community challenges.
As Jillian is actually a data nerd at heart happiest swimming around raw data and visualization tools, she is most interested in digging deep into how data can be used to predict future community user behavior and how community design and interface impacts desired and undesired behaviors.
Lisa Tallman is a knowledge management and enterprise social networking strategist dedicated to social good. As Sr. Director of Knowledge Management at the YMCA of the USA, the national resource office for YMCA across the nation, she ensures Ys have access to knowledge, tools, and resources to collaborate to strengthen their local communities.
Prior to joining the Y, Lisa worked for Grant Thornton, an accounting and advisory firm, where she was part of a team that instituted KM from scratch- developing processes, training team members to manage knowledge, and building a new technology platform.
She has spent almost 15 years defining and shaping knowledge management for both for-profit and non-profit organizations.
Lisa earned an MBA from the University of Chicago Booth School of Business and a Master's Degree in English focused on Technical Communication from Eastern Michigan University. At Chicago Booth, she was chair of a nonprofit student group that provided consulting services for nonprofits. This experience coupled with her work at the Y has allowed her to see how knowledge management adds value to large and small nonprofits alike.
Peter Broadley is the Manager of Community Development and Engagement at CSA Group where he's responsible for community development and engagement. His objective is to connect people, enable collaboration between CSA Group and its stakeholders, and help the business achieve their goals.
An experienced and award-winning community manager, Peter excels at building and designing online communities, connecting people to information and creating engaging community programs.
Peter is also an accomplished musician and enjoys running - a lot. He's a founding member of TheCR Connect Run Club, and is looking forward to the innovative ways people can connect and foster wellness online.