Empowering Community Success
We are the world's leading source for community management research, professional development and services.
Learn how we can help your organization.
Overview
For over a decade, The Community Roundtable has led the community management industry. Using the industry's only comprehensive research - the State of Community Management - as a framework, we help global organizations define, launch and manage their community initiatives.
From custom strategy consulting to on-demand training modules and full service, embedded community management, we help you achieve your community goals quickly and cost effectively.
We've spent a decade working with global community leaders fine-tuning the programs, tactics, and tools that make online communities successful. We've distilled the best of these research-backed resources into individual bundles focused on common community challenges.
Click on a bundle to learn more:
FEATURED VIDEO | How TheCR Network Benefits Community Teams
Services
Advisory
Training, workshops and strategic consulting for your individual needs.
Accelerator
Proven, research-backed solutions to start, build, and grow community projects.
Benchmark
A Community Performance Benchmark is a GPS for your community journey.
TheCR Network
The premier online network for community professionals.
Training
Virtual, on-demand courses to level-up your community team.
Workshops
Need to gain community management knowledge fast?
Testimonials
"The CR’s Community Engagement Framework was a revelation for me.
We applied it to our existing social intranet, and it immediately clarified why
some things worked and some hadn’t."
James C. Martin
Shepley Bullfinch
"The Community Fundamentals course gave me some really helpful information as to how to get stakeholders to realize the value of engaging in the community."
Marjorie Anderson
Project Management Institute
"Valuable programming, content creation and curation by dedicated, experienced, professional community leaders is a key differentiator of The Community Roundtable."
Ted Hopton
McGraw-Hill
"TheCR’s Training has been a great community learning journey for me. I'm already sharing the info with peers."
Aaliyah Miller
Aetna
“The great thing about the Community Performance Benchmark was how it allowed executives to easily share and demonstrate the success of our community with the leadership team, which was a big win for us!”
Courtney Zentz
Ricoh
“TheCR Network has been a great resource for me and my team over the past five years. Being able to network with other community professionals is invaluable.”
J.J. Lovett
CA Technologies
“The people behind TheCR are always eager to discuss your needs and schedule calls and events tailored to the interests of TheCR Network members. It’s a valuable group to be a part of.”
Jeff Ross
Humana
"The resources The Community Roundtable gives its members are amazing."
Maria Ogneva
Research
The State of Community Management
The industry's only comprehensive look at the state of community.
Our annual State of Community Management reports track the global performance of communities and community management.
The Social Executive
Connect business strategy and social tools and approaches.
Learn how to better understand the benefit of executive engagement, how best to set social and community priorities and the value of social business intiatives.
Custom Research
Access exclusive data critical to your community business.
We partner with organizations to deliver exclusive looks at their community programs - including end user data, worldwide trends and platform analysis.