By Shannon Abram, Relationship Manager at The Community Roundtable
Happy Halloween, community managers! While we toyed with the idea of having a costume contest for the best “community manager” costume this year, we decided you are a too varied and vibrant bunch – so just image us saluting you with a mini Snickers bar! The announcements kept on rolling this week as we introduced our newest content program – #ESNchat mini decks.
If you aren’t familiar with #ESNchat it’s a weekly Twitter chat (every Thursday at 2pmET) that connect enterprise social network practitioners and community managers around the globe to discuss relevant community topics. You can find more info about the new mini decks here or check out the complete archives and upcoming topic schedule. We’d love to have you join us next Thursday!
We hope you have a happy and safe Halloween if you are celebrating this weekend. We’ll see you back here on Monday!
Our favorite community manager news and links from around the web:
Free Community Manager Webinar Alert -Join Community Roundtable and Jive as we dig into the community manager role. Tuesday, November 18th at 10am PT/1pm ET. The webinar will share results from. The Community Manager Salary Salary research, which aims to bring more awareness to what community managers can expect in their career and what hiring managers should know to grow effective community programs.
The Psychology of Online Comments – Several weeks ago, on September 24th, Popular Science announced that it would banish comments from its Web site. The editors argued that Internet comments, particularly anonymous ones, undermine the integrity of science and lead to a culture of aggression and mockery that hinders substantive discourse.
A Reading List for Community Managers
Say Hello to New #ESNchat Mini Decks – With a month of #ESNchats under our belt we are excited to share the first of these new content initiatives –#ESNchat Mini Decks. While the weekly Storify recaps are a great, totally immersive ESN experience for those that may have missed the chat, or an attendee who wants to double-check something that was shared, they can be very long (often weighing in at over 200 tweets) for an #ESN newbie to dive into.
5 Best Practices for Building an Online Customer Community – So you’ve decided to build a community. Congrats! As an unbiased (cough, cough) Community Manager myself, it really is an excellent way to work closer with your customers, provide excellent information for your prospects, crowdsource improvements to your products, and ask for feedback in real time. It’s a little daunting to start anything from scratch, so here are 5 quick best practices to help get your Community up and running in short order.
TheCR Network Sneak Peek: October 2014 Wrap Up – Oh, October, with your foliage, pumpkin spice lattes, and your community programming. It’s a great time to be a community practitioner and we’ve had a busy month inside the TheCR Network. Here are a few samplings of what’s been going on: 10 Content Curation Techniques for Your Online Community (Roundtable).
JiveWorld 14 Presentations are live – If you missed JiveWorld14 last week you can check out the presentations online.
New community manager and social media jobs:
- Social Community Manager – DoubleDown Interactive – Seattle, WA
- Community Manager – Ignite Social Media – Cary, NC
- Community Manager – InfoScout – San Francisco, CA
- Community Manager – Birmingham – Yelp – Birmingham, AL
- Social Media Community Manager – JeffreyM Consulting – Bellevue, WA
- Community Manager Intern – Attivio Inc. – Newton, MA
- Community Manager – AlienVault – AlienVault – Austin, TX
- Online Community Manager – Sony Computer Entertainment of America Inc. – Los Angeles, CA
- Social Community Manager – IGT – Seattle, WA
- Social Media Manager – French West Vaughan – Raleigh, NC
- Technical Support and Community Manager – Localytics – Boston, MA
- Community & Customer Success/Support Manager – TapAnalytics – San Jose, CA
- Senior Manager, Digital Marketing – Starz Entertainment, LLC – Beverly Hills, CA
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