Lessons from The NEW Community Manager Handbook is a limited-run podcast series, featuring the 21 community leaders showcased in the Handbook in conversation with Anne Mbugua.
Episode Five features Janet Stiles, Sr. Director of Member Engagement at the Association of American Medical Colleges (AAMC).
She and Anne discuss how a thoughtfully designed and managed community program can unclog institutional bottlenecks. Janet shares how community-led programs became critical components of the AAMC member experience, how to manage “voluntolds” at your organization, and effective tactics for enabling organization-wide cultural change via community.
If you haven’t downloaded your free copy of The NEW Community Manager Handbook you can get it here.
Listing to Unclogging Bottlenecks with Janet Stiles
Podcast (handbook-podcast): Play in new window | Download
About the Association of American Medical Colleges
The AAMC’s strong sense of community and professionalism fosters an environment that supports the career and personal goals of its staff. Through development opportunities, employee support and activity groups, and other resources, employees can work in an environment where innovation and new ideas are encouraged. The AAMC serves a vital purpose as the nation’s voice for America’s medical schools and teaching hospitals. These institutions play a crucial role in our nation’s health care by training the next generation of doctors, discovering new medical knowledge, and providing superior clinical care. The work of the AAMC and its employees leads and serves our member institutions and constituents.
About The NEW Community Manager Handbook
The NEW Community Manager Handbook features 21 profiles of community leaders sharing advice and ideas on everything from accessibility, hiring, strategy, gamification, defining the digital workplace, technology, and more. Each profile is paired with research from the State of Community Management reports and includes tactical advice for implementing what you’ve learned.
Learn from community management experts at Easterseals, Glencore, Microsoft, UKG, the World Bank Group, Analog Devices, Inc., AAMC, Zapier, Doctors Without Borders, and more.
You can find more resources for enabling cultural change through community-led programs here.
