Friday Roundup: The Roadtrip is Over

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable.

Happy Friday, everyone! If you’re in the US you might already be out taking advantage of a long weekend and celebrating the Memorial Day holiday! Our month-long roadtrip came to an end today with the conclusion of the LiNC event in San Francisco, and our whole team is ready to re-charge after a busy May.

This week we have some great links for you, a new Community Fact poster, and of course – social media and community jobs!

The links:

• Webinar: Community Manager Spotlight with Ian – If you’re considering, implementing or managing a community-based support model this is a don’t miss webinar. Join Ian White, Manager of Support at Rackspace, as he discusses his award-winning customer support tactics.
• SOCM Community Fact #03 – Executive Engagement Matters – We’ve heard a lot of talk in the last few weeks about the link between executive support and community success It seems like executive adoption is on the mind of many community practitioners, and with good reason.
• The Flip Side Of Employee Engagement – “In a world where Gallup pollsters say 71% of American workers are “disengaged” from their work, “employee engagement“ is clearly an issue needing to be addressed.”
• Social ROI = Return on Insanity – “There’s no way to put this delicately, so I’ll be blunt: quantifying the financial benefits of an enterprise social network is turning your company — and the entire social technology industry — into a three ring circus.”
• Culture Eats Strategy For Breakfast – “I used to think corporate culture didn’t matter. Discussion of vision, mission and values was for people who couldn’t build product or sell it! We had work to do and this MBA BS was getting in the way! And then my first company failed.”
• Webinar: How Real-World Community Managers Build Successful & Thriving Online Communities – Does your branded customer community have what it takes to be best-in-class? Find out May 29 when DNN hosts The Community Roundtable for a discussion on how top-performing online communities deliver quantifiable business value.
• How to Design Your Enterprise Social Network for Maximum Impact – Check out this four-part series which highlights the Fogg Behavior Model and strategies to drive member engagement.
• Beyond Adoption to Value Creation – “A great deal of attention in enterprise social networking has gone into ‘driving adoption’. A focus on adoption can distract organisations from the real challenge of any business activity, creating value in fulfilment of the organisation’s strategy.”
• Ask Me Anything (or how to steal the best ideas for making work better) – Great overview on the popular “Ask Me Anything” open discussions from John Stepper. We think AMAs are a great content and engagement tool in networks.

Social Media and Community Jobs:

1. Senior Manager, Online Community Management Consulting at Socious – Mesa, AZ
2. Community Manager at Moementum – Bend, OR
3. Blackbaud Net Community and Social Media Administrator at Clark University – Worcester, MA
4. Director, Global Marketing, Digital and Social Media at Global Specialty Retail Company – New York, NY, USA
5. Community Manager at Synergis – San Francisco, CA
6. Coordinator Athletics Social Media at College Sports – Murfreesboro, TN
7. Sr. Associate Social Media Community Management at Capital One – McLean, VA
8. Community Manager/Social Content Strategist, Multicultural at Marina Maher Communications – New York, NY
9. Associate Manager, Online Communications at ASAE & The Center for Association Leadership – Washington, DC
10. Associate Director of Communications at SeriousFun Children’s Network – New York, NY
11. Leader, Social Media & Digital Communications at MasterCard – Miami, FL
12. Digital Client Engagement Strategist at Fleishman-Hillard – Dallas, TX
13. Senior Community Manager at Townsquared – San Francisco, CA

Have a wonderful weekend wherever you are! I hope the weather is lovely and you have excellent company. We’ll see you back here on Tuesday with a new Faces of Community Management profile!

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Did you know that TheCR Network members work with all kinds of communities? In fact, about 25% work in either internal or external communities and 50% work with both! No matter what kind of community you work with membership in TheCR Network will save you time and improve the quality of your work by connecting you with peers, experts and curated information. Learn how joining TheCR Network can improve the work you do.