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CMGT 101: Why use storytelling in your online community?

March 12, 2018 By Jim Storer

Note: This content appears in a slightly different form in our ebook: CMGT 101: 17 Community Leaders Share Their Secrets for Success. CMGT 101 is packed with engagement ideas, governance tips, career advice, and more from community leaders working at innovative organizations like CA Technologies, … [Read more...]

CMGT 101: Creating Effective Engagement

February 27, 2018 By Jim Storer

Aaliyah Miller Effective Engagement

Note: This content appears in a slightly different form in our ebook: CMGT 101: 17 Community Leaders Share Their Secrets for Success. CMGT 101 is packed with engagement ideas, governance tips, career advice, and more from community leaders working at innovative organizations like CA … [Read more...]

CMGT 101: The Power of Community Research

February 21, 2018 By Jim Storer

community management 101

Note: This content appears in a slightly different form in our ebook: CMGT 101: 17 Community Leaders Share Their Secrets for Success. CMGT 101 is packed with engagement ideas, governance tips, career advice, and more from community leaders working at innovative organizations like CA Technologies, … [Read more...]

Meet TheCR Team | Birdie Hansen

February 18, 2018 By Jim Storer

Content Strategist  At-a-Glance: Member Since | 2018Superpower | Extroverted Introversion#teamcat or #teamdog | #teamcat Birdie thinks that making a connection is all about getting the right message to the right person at the right time.  You can ask Birdie about: Dessert, her … [Read more...]

Meet TheCR Team | Shannon Abram

February 18, 2018 By Jim Storer

Director of Marketing At-a-Glance: Member Since | 2013Superpower | Extreme punctuality#teamcat or #teamdog | #teamdog Shannon loves bringing people together to learn and connect in meaningful ways. She wears a lot of hats at TheCR and that's just the way she likes it.  You can ask … [Read more...]

Where Does Community Reside in Organizations?

February 8, 2018 By Jim Storer

community responsibilities

One way to appreciate the impact of communities in organizations is to look at how the community and its leadership are connected into the overall structures of the sponsoring organization. So, where does community reside in organizations? We took a look in our  SOCM 2017 research. There’s no … [Read more...]

How can I use gamification to increase community engagement?

February 6, 2018 By Jim Storer

Community Gamification

Gamification is the skill of understanding what game-based motivators may drive community members and how to use those motivators to help members get value out of the community that they may not initially recognize. Often times gamification efforts appear in the form of points, badges, or 'games' … [Read more...]

Understanding Patterns in Community Maturity

January 29, 2018 By Jim Storer

how to build community

The Community Maturity Model helps community professionals assess the maturity of a community in the eight competencies and helps illustrate indicators of progress. Understanding these known patterns in community maturity will not only help you advance your program based on proven research but also … [Read more...]

Community FAQs: Community Maturity Levels

January 18, 2018 By Jim Storer

how to grow community

We developed the Community Maturity Model (CMM) to help community leaders and their organizations understand,plan for, and assess the performance of their community and social business initiatives. The CMM organizes the issues, associated competencies, and information relevant to community … [Read more...]

Matthew Radford on Executive Engagement

January 18, 2018 By Jim Storer

Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers.” Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. They ask the … [Read more...]

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