By Shannon Abram, The Community Roundtable It's no secret we're a little bit in love with community managers. But, really it goes deeper than that. We love the people that want to be community managers. We love the people that are community managers. And we love the people that have moved on to … [Read more...]
Throwback Thursday – Community Metrics 101
By Shannon Abram, The Community Roundtable One of the most daunting aspects of community management for many community managers is how to tackle metrics and measurement. There are so many things to measure, track and report on. And then - what's the best way to share this data. Weekly? … [Read more...]
Renee Vogt, Merck
Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers” featuring Renee Vogt, VTN Capability Owner at Merck. Join TheCR’s founder and principal, Jim Storer, and director of marketing, Shannon Abram as they chat with community managers from … [Read more...]
Throwback Thursday – Community Management 101
By Shannon Abram, The Community Roundtable Looking to get started in community management, or just need a refresher on the basics? Check out these community management 101 resources! We're highlighting the fundamentals of community management in this week's #throwbackthursday post - including an … [Read more...]
Throwback Thursday – The Social Executive, or Easy Executive Engagement
By Shannon Abram, The Community Roundtable We hear from too many community pros that they work tirelessly on programs, spend countless hours interacting and engaging with their community members, and even working to define and strategize around community strategy and roadmaps - only to be met with … [Read more...]
Throwback Thursday: The Ins and Outs of a Community Roadmap
By Shannon Abram, The Community Roundtable If you don't know where you're going it can be a long journey to success in community management - which is why we're highlighting best practices for community roadmaps in this week's #throwbackthursday post! From the basics of why a community roadmap is … [Read more...]
Throwback Thursday – Community Engagement Drivers
By Shannon Abram, The Community Roundtable The one of the most frequent questions we get from community managers is "How can I increase engagement in my community?" It's a great question - and one that has no single answer. Of course the variables that define every community - size, scope, … [Read more...]
Six Tips for Selling Social Media and Community to the C-Suite
By Amy Turner, The Community Roundtable Need some help convincing executives why your organization needs to be more active in social media and community? TheCR Network spoke with Jaime Punishill and discussed practical strategies for selling these important social functions to the C-Suite. Set … [Read more...]
Throwback Thursday – Community Strategy 101
By Shannon Abram, The Community Roundtable Too often new community managers (or veteran community managers faced with a brand new community) will dive right in - because from day one, the to-do list can be daunting. We can't urge you strongly enough: STOP! DROP! STRATEGIZE!! To liberally … [Read more...]
The Smartest Way to Use Your Community Conference or Training Budget
By Shannon Abram, The Community Roundtable Ever come back from a conference or trade show all fired up about the big plans you have for your community? A to-do list a mile long and tons of new connections that you're going to stay in touch with. And then: reality sets in. What if you could … [Read more...]
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