Communities outperform social media models in engagement, but communities face critical 18 to 24-month window to demonstrate business value before executive interest fades, says Rachel Happe of The Community Roundtable. MAY 18, 2016 Boston, MA - Organizations are seizing the opportunity to use … [Read more...]
Announcing TheCR Connect 2016 – The Workshop for Community Pros
By Hillary Boucher, Director of Networks at The Community Roundtable I am beyond excited to get to share this news with you – we’ve set the date for our annual community workshop this Fall!! TheCR Connect 2016 will take place on October 26-27, 2016 (that’s right – TWO days!) at the Babson … [Read more...]
Building Your Own Support Network: Why Everyone is a Community Manager
By Rachel Happe Principal and Co-Founder, The Community Roundtable Success requires relationships. Whether you measure your success by happiness, wealth, family or some other measure, relationships figure prominently. There is emerging research to suggest that lack of relationships and connection … [Read more...]
TheCR Network Sneak Peek: April 2016
By Hillary Boucher, Community Manager at The Community Roundtable Spring has finally sprung here and I don't think that it is a coincidence that engagement has been growing like the flowers in my yard! Have you been seeing lots of new life in your community? Check what’s been going on inside … [Read more...]
Improving Community Sentiment: Taking a Community from Hostile to Happy
When community sentiment is good, it often gets taken for granted. When it's bad, it's clear that it is one of the biggest barriers to success and value. What's not always clear is this: you CAN create the community environment you want. The Community Roundtable collaborated with a well-known brand … [Read more...]
Why I Don’t Want To Join Your Community
By Georgina Cannie, Community Manager at The Community Roundtable You can find an online community for everything these days. Last week I was invited to join a community focused on dog treats. Yes, an entire community for dog treats. With so many options, I can afford to be picky. …And there … [Read more...]
Kirsten Laaspere on Prioritizing Her Community Career Journey
Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers” featuring Kirsten Laaspere, Community Manager at Akamai. Join TheCR’s founder and principal, Jim Storer and director of marketing, Shannon Abram as they chat … [Read more...]
Three Reasons You Should Register for Community Program Essentials
By Shannon Abram, The Community Roundtable As community management emerges as a true discipline and not just a job, community pros can start to think about their career path - and how to get from where they are to where they want to be. Our research has shown that investing in your community … [Read more...]
Building a Conflict Resistant Community
By Amy Turner, The Community Roundtable Building a Conflict Resistant Community, Or Turning Brand Haters into Brand Advocates Every conflict today has the potential to go viral, which is why crisis management plans are imperative for brands and organizations - especially those with active and … [Read more...]
TheCR Network Sneak Peek: March 2016
By Hillary Boucher, Community Manager at The Community Roundtable March madness took hold of us this month - and I don't just mean a quasi-competitive team bracket challenge happening over here! Big things happened in TheCR Network this March - and I'm excited to give you another peek behind the … [Read more...]
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