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Three Quick Community Wins for March

March 12, 2024 By Jim Storer

Check these three easy community management to-dos off your list and set yourself up for community success. You don't need the luck of the Irish to get some wins this month! Take luck into your own hands and get the outcomes you want through action. Our quick wins for March focus on community … [Read more...]

Melanie Binder on Community Technology Platforms

February 28, 2024 By Jim Storer

Episode #98 of Community Conversations features Melanie Binder, Senior Manager, Community and Council Engagement, who discusses her work at Healthcare Financial Management Association (HFMA) and how she developed and launched a hybrid community platform for their members, and best practices … [Read more...]

Leveraging Data Analytics for Community Success

January 23, 2024 By Jim Storer

Community Conversations – Episode #82: Chris Catania on Community Leadership

Community Conversations is a long-running podcast series highlighting community success stories from a wide variety of online community management professionals. Episode #97 of Community Conversations features Chris Catania, Head of Community at Esri. Hosts Jim Storer and Shannon Abram … [Read more...]

Three Reasons Community Managers are (Still) Crucial to Online Communities

January 22, 2024 By Jim Storer

We logged into LinkedIn today, to post our planned Community Manager Appreciation Day 2024 posts, and immediately were sidetracked with more news of amazing community professionals being laid off. It's heartbreaking to see so many talented community managers without a community. If you're reading … [Read more...]

Using MVPs to Power Effective Communities

January 10, 2024 By Jim Storer

Community Conversations is a long-running podcast series highlighting community success stories from a wide variety of online community management professionals. Episode #96 of Community Conversations features Michelle Mathias, Manager, Community Experience and Programs (Esri … [Read more...]

Community Manager Appreciation Day 2024 Gift Guide

January 9, 2024 By Jim Storer

Community Manager Appreciation Day 2024 is January 22, 2024. Held on the 4th Friday of January annually, CMAD is a celebration of the people behind the world's vital online communities. Someone on our team panicked and thought CMAD 2024 was NEXT MONDAY (1/15) but it is NOT until the 22nd. (Full … [Read more...]

Fostering a Productive Workplace Culture with Community

January 9, 2024 By Jim Storer

Community Conversations is a long-running podcast series highlighting community success stories from a wide variety of online community management professionals. Episode #95 of Community Conversations features Michael Watkins, Community Manager at Research Innovations Incorporated. Hosts … [Read more...]

Community Building at USAA

January 3, 2024 By Jim Storer

Community Conversations - Michelle Sneck Ph.D.

Community Conversations is a long-running podcast series highlighting community success stories from a wide variety of online community management professionals. Episode #94 of Community Conversations features Michelle Sneck, Ph.D., Community Builder, Data Literacy Advocate, Host of the … [Read more...]

Building and Maintaining a Strong Internal Community

December 13, 2023 By Jim Storer

Community Conversations is a long-running podcast series highlighting community success stories from a wide variety of online community management professionals. Episode #93 of Community Conversations features Helen Chen, Senior Community Manager at Research Innovations Incorporated … [Read more...]

Three Ways to Use Content and Programs Strategically

December 6, 2023 By Jim Storer

Content and programs are two of the cornerstones of a thriving online community. They play a crucial role in attracting and engaging members, fostering a sense of belonging, and promoting shared interests and goals. We've talked at length about why the are important and the best ways to spend your … [Read more...]

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