By Shannon Abram, Relationship Manager at The Community Roundtable. If you're following along regularly you may have noticed that our annual research report - The State of Community Management 2015 was released last week, and we couldn't be more excited. The SOCM 2015 is the culmination of not … [Read more...]
Surviving the Summer: Community Management Best Practices
By Shannon Abram, Relationship Manager at The Community Roundtable. With Memorial Day behind us we're full-steam ahead in the Summer months (here in the Northern Hemisphere, at least!) This past week we chatted with the community experts that frequent #ESNchat about their expectations for the … [Read more...]
The Community Roundtable Finds Investments in Online Community Paying off in 6th Annual State of Community Management Report
The State of Community Management 2015 research finds that organizations that make strategic investments in communities and community management are seeing results. JUNE 04, 2015 Boston, MA - Organizations that make strategic investments in online communities and community management have … [Read more...]
How Can I Use Gamification for Community Engagement?
By Shannon Abram, Relationship Manager at The Community Roundtable. Gamification is a hot topic in TheCR Network, and among community managers at large. In fact, – nearly half of our surveyed communities in the State of Community Management 2014 employed some form of gamification (and more than … [Read more...]
Friday Roundup: Increasing Engagement with a Happy Hour
By Shannon Abram, Relationship Manager at The Community Roundtable. Sometimes it's so easy to get wrapped up in the blog posts, comment moderation, content generation and metric tracking in our online communities that we forget the value of sitting down with community members and sharing a … [Read more...]
Friday Roundup: Start With Why
By Shannon Abram, Relationship Manager at The Community Roundtable. Happy Friday! And Happy Start of a Long Weekend to many of our US readers. This week we spent some time as a team thinking about how we can inspire action in our communities. I highly recommend Simon Sinek's TEDx talk "Start With … [Read more...]
Friday Roundup: Expert Advice, Ask Me Anything and a Peek in TheCR Network
By Shannon Abram, Relationship Manager at The Community Roundtable. This week we had a common theme - getting great advice from expert community practitioners. Fresh off a lively AMA with Minecraft Forum's community manager, we shared best practices for hosting your own AMA. We also took a moment … [Read more...]
Best Practices from TheCR Network: Hosting an Ask Me Anything (AMA)
By Shannon Abram, Relationship Manager at The Community Roundtable. Recently we've caught the AMA (Ask Me Anything) bug. Maybe you've seen our AMA webinars with community managers? Our members are realizing the value of the AMA format for real-time community engagement, and have been sharing best … [Read more...]
Friday Roundup: Using Superheroes to Increase Community Engagement
By Shannon Abram, Relationship Manager at The Community Roundtable. If you had a chance to check out our recently released Community Manager Handbook you already know we are very into the idea of community superheroes right now. Batman and Superman have nothing on some of the amazing community … [Read more...]
Friday Roundup: Facebook, Twitter and Social Media Evolution
By Shannon Abram, Relationship Manager at The Community Roundtable. Sometimes it's easy to forget that connecting via online communities and social media is a new way of communication. LinkedIn was founded in 2003, Facebook in 2004 and Twitter in 2006. Of course there were early … [Read more...]
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