It's wonderful to see the growth and evolution in the community management space. So many companies are seeing the value of community and the value in services that support community managers. We are humbled by it and as we pass our four year mark supporting community managers we are very excited … [Read more...]
The Dark Side Of Community Management
Maria Ogneva started an important conversation with TheCR Network members about managing and avoiding community manager burnout. We thought it was worth extending and curating to a broader audience. Thanks to Maria for starting this critical conversation and for collaborating on this … [Read more...]
Check Out Our New Look
We are very excited to introduce our new and improved website! While putting on a little make up and freshening up content is always a good idea, we wanted to rethink everything. Our goal with the new web site is to help visitors: Understand where they are on their journey to adopt social … [Read more...]
Inside TheCR Network: Putting Faces to Best Practices
As we continue to advance the business of community we wanted to put faces and voices to some of the data we are collecting for our 2013 State of Community Management report. Data is great but nothing really beats a more personal take on that data. Add to that some real world tips that can be … [Read more...]
May Events For You to Check Out
Spring has sprung for many of our team and our community (sorry midwest & rockies - I'm sure it is on it's way) and with spring we're feeling a little restless. If you are too, here are some events coming up that we think are pretty interesting. Some are virtual, some we will … [Read more...]
How a Community Management Approach Helps Performance In a Time of Crisis
Last week our team watched horrific events unfold in the community that most of us live, work and play in. After a shocking week we are starting to come out of our fog and return to what now accounts for normal. And while this event is still very personal for us, among the many articles we read … [Read more...]
Get Your Community Management Tool Belt On
Today’s guest blog post is by TheCR Network member James LaCorte, Online Strategist for Blue Cross Blue Shield North Carolina. We are thrilled to have him help shape our research to better serve his organization and the marketplace. And if you are in the Raleigh-Durham area be sure to check out … [Read more...]
Community In Real Life
(Originally published in TheCR News - our monthly newsletter.) We were recently reminded about the power of taking online communities offline through this short video. This is an approach we strive to embrace at TheCR. Why? Create Member Collisions - Our members benefit from interacting … [Read more...]
Getting to the Meat & Potatoes of Community Management
Today’s post comes from TheCR Network member Jeff Esposito, Social Media Manager at Vistaprint. Jeff’s experience with and enthusiasm for community management has been apparent during our State of Community Management Report Advisory Board meetings. We are love having him on our team...here's … [Read more...]
What’s Learned In Austin (at SXSW) Does Not Stay In Austin
Not everyone can get to SXSW but much of the information that comes out of the event is valuable for community managers and strategists. For this reason we are co-hosting the Austin2Boston event on March 27th in Boston where those who have been to SXSW share what they learned with those who weren't … [Read more...]
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