The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Inside TheCR Network: Outsourcing Community Management

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Today we welcome Rick Allen who will be a frequent contributor to The Community Roundtable blog.  With a background in writing, publishing, and technology innovation—and a passion for the web—Rick strives to improve online user experiences through content strategy. He writes and speaks often on web … [Read more...]

Community Management: More Than One Role, a Discipline

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The Community Roundtable aims to advance the business of community.  I'm going to say that again...we advance the business of community.  I wanted to repeat it because I think it's an important distinction as the way we look at community management.  As Jim Storer has said, everyone is a community … [Read more...]

Community Manager Burnout

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When I saw the topic for yesterday's Twitter #cmgrchat, I thought it was a good one to discuss, particularly now.  The holidays just ended where everyone feels stretched in too many directions.  It's January so the business expectations for a New Year are fresh in everyone's mind and people are … [Read more...]

Come Learn, Connect & Celebrate with TheCR

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The Community Roundtable has a lot going on.  So much for easing into the New Year.  Instead we are starting it off with a bang and more.  We held our first TheCRLive in Washington, DC on Tuesday night and from all accounts a great time and interesting, thought provoking conversation was had by all. … [Read more...]

A Big Old School IOU

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 We are thrilled to have a guest post today from Dawn Lacallade, a recognized thought leader in the social marketing and online community space.  She is a long standing member of TheCR Network and has taken a lead role in helping to develop the community management training program we are delivering … [Read more...]

The Magic of a Roundtable

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Roundtable:  Seating or discussion arrangement in which (usually) all participants are considered peers. What is the magic of a roundtable?  Perhaps its more easily seen in action.  Recently I was on a weekly call with TheCR Network where we had an expert speaker talking about a hot topic.  Usually … [Read more...]

Social Business in Pictures

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They say a picture is worth a thousand words.  And we think that can be true.  Especially with hard to grasp concepts like what social business is and how it works in corporations.  Well here are a few infographics that we think show what is happening now and in the future of the business of … [Read more...]

Trends and Predictions? We’re Not Quite Ready Yet

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It's that time of year again where there will be a lot said about what may happen next year in social business and community management.   We're not quite ready to post our thoughts here yet, that will come after our December 20th TheCR Network weekly call. But here are a few predicted trends that … [Read more...]

Lost in Translation: The Business of Community

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We love our new tag line.  We think it epitomizes what we do.  But we also realize you may not get it.  Thus our 2nd installment of Lost in Translation. When The Community Roundtable was started we had a theory that humanizing a business and making real relationships with people was a better way to … [Read more...]