The Community Roundtable

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Taking Time to Recharge and Reset

November 6, 2019 By Rachel Happe

When I was growing up, my father had a paid sabbatical every seven years. This is common in academic and religious professions but less so in other careers. In those careers, it is provided as a time to study, travel, and reflect so that you can return refreshed. In the community industry, our … [Read more...]

Community Manager Role

Communities are Modeling the Future of Work

October 16, 2019 By Rachel Happe

No one wants to be told what to do. The more someone tells you what to do or believe, the more you will resist — especially if it is something new. I often show people this picture of my daughter as a baby, getting her first spoonful of solid food. Keep that image in your mind as you think of … [Read more...]

Musings
future of work, musings

Evaluating Community and Engagement Platforms

September 16, 2019 By Rachel Happe

Are you evaluating and assessing community or engagement platforms? You are in great company - a lot of people are. This is being driven by shifts in the vendor space, the growing importance of these technologies to organizations, and the maturity of current programs. At The Community Roundtable, … [Read more...]

Technology, Tools
framework, technology, tools

September in TheCR Network: Community Technology

August 29, 2019 By Rachel Happe

Like so many communities, for TheCR Network September is a period of regrouping and getting back into our routines after the summer. Over the summer we pause a lot of our programming and we typically see our engagement drop a bit as well. September means getting back to regular roundtable calls to … [Read more...]

Community Manager Role
TheCR Network

Ten Years of Community Leadership at TheCR

June 10, 2019 By Rachel Happe

I never intended to be an entrepreneur. Today, we are celebrating our 10th anniversary at The Community Roundtable. It seems improbable.  Why DID I agree to start this crazy adventure with Jim Storer? At the time, in 2009, social software was exploding. There was a lot of experimentation going … [Read more...]

Community Manager Role

2019 Edition of the Community Maturity Model

May 16, 2019 By Rachel Happe

The Community Roundtable's Community Maturity Model 2019

The Community Roundtable is 10 years old this spring. One of the first things we did when we started was to create the Community Maturity Model as a way to frame our view of how communities approaches develop over time. The Community Maturity Model serves several critical roles. It: Creates … [Read more...]

Community Management Best Practices, Community Maturity Model, Research, Research, Resources, Strategy
CMM, Community Maturity Model

Using a Community Strategy to Transition to the Future of Work

February 19, 2019 By Rachel Happe

Digital Transformation is a Given All executives know that the world of business and work is changing rapidly as digital channels and technologies become more integrated into everything we do. From the small bakery that posts evocative pictures on Instagram to the multi-national organization that … [Read more...]

Community Manager Role

Research: 2019 State of Community Management Themes

February 12, 2019 By Rachel Happe

Over the 10 years running The Community Roundtable, the community space has never been dull. Community programs still continue to struggle for visibility, attention, and resources despite years of effort. A few years ago, the community conversation was somewhat limited in scope. Today everyone is … [Read more...]

Community Manager Role

Do You Have the Mindset to Lead the Future of Work?

February 6, 2019 By Rachel Happe

With the streams and volume of information coming at us today, how do you prioritize your attention and time? This is a critical leadership question as we move further into the world of exponential growth and AI. I don’t think most people are ready for it - and not because they don’t want to … [Read more...]

Community Manager Role, Leadership
leadership

Be Heard! The 2019 State of Community Management Research is now open.

January 29, 2019 By Rachel Happe

There are A LOT of changes going on in the community industry right now. From some amazing data in last year's research to some exciting trends to strategic interest from new verticals like government, education, and NGOs. Industry research like the State of Community Management matters more than … [Read more...]

Community Manager Role, Research, State of Community Management
research, SOCM

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