When Jim and I started The Community Roundtable three years ago, we knew community professionals needed support and we knew the market needed more information about what community management was. We felt like it should come from a neutral source that championed the individual professionals but we … [Read more...]
Brainyard’s Community Manager Webinar: Your Questions Answered
Wow! What a great webinar we were part of yesterday. I presented alongside Sandy Carter of IBM and we had a great conversation about community management and community managers. Thank you to the many great people from a wide variety of companies on the call, some of whom are just starting out on … [Read more...]
The Community Strategist Squeeze
It would be too hyperbolic to say there is a crisis in community and social business staffing, but there are definitely some big problems, particularly at the senior and strategic levels. Most people in the space know that experienced community managers are hard to come by generally and if you want … [Read more...]
Developing The Social Executive
One of the hardest things that community leaders do is to help executives within their organization understand the value of communities and how to effectively participate themselves. It's not that executives can't learn but they are faced with unique challenges: Booked Solid: Executives have very … [Read more...]
Announcing the 2012 State of Community Management Report
We are very pleased to announce our third annual State of Community Management report. We started our annual report as a means to achieve our mission of advancing the business of community - making what we know collectively about community building more visible and accessible to everyone. The … [Read more...]
Is Community Management Strategic?
If you have been doing community management for a few years chances are you think that it is or should be strategic. If you are a CEO chances are you haven't even heard of community management let alone prioritized it as strategically imperative. And there is the rub. The role of community manager … [Read more...]
The Community Roundtable Announces Principal Sponsor for 2012 State of Community Management Report
Protiviti sponsors report that examines the continued evolution of the social business industry LYNNFIELD, MA – Mar. 14, 2012 – The Community Roundtable is pleased to announce Protiviti Inc. as the principal sponsor of the 2012 State of Community Management Report. The report examines the continued … [Read more...]
Six Risks of Not Having Community Management
Community management is one of those things that, when working well, often goes unnoticed and unappreciated. It's a bit like that hostess that always has fantastic parties but no one really understands the hard work that went into the party itself. However, when community management is bad or … [Read more...]
Communities and the Value of Answering Unarticulated Needs
We had an excellent member call late last year with John Stepper of Deustche Bank who is working on a training course to help employees manage their reputation inside the organization. This conversation about influence and reputation is very active on the social web but taking that inside the … [Read more...]
It’s Time: Community Management Certificate Program
We have seen quite a change in the market for community managers over the last few years. When we started TheCR, community managers were largely isolated and working by themselves or on very small teams. Back in early 2010, we spoke with TheCR Network members about hiring social media and community … [Read more...]
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