The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Chris Detzel on New Communities

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Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]

Managing Job-Related Stress: Pets

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Managing job-related stress is important for everyone, but for community managers, in particular, it is especially critical. 50% of community professionals report feeling burnt out by their jobs. If burn-out rates are high, how can you take care of yourself? We asked for advice from 25 … [Read more...]

Managing Job-Related Stress: Meditation

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Managing job-related stress is important for everyone, but for community managers, in particular, it is especially critical. 50% of community professionals report feeling burnt out by their jobs. If burn-out rates are high, how can you make sure to take care of yourself? We asked for advice … [Read more...]

Understanding Community Roles and Responsibilities

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A lot has changed in the community landscape in the last few years. We've seen movement on the vendor side, increased executive support for community programs, and the continued maturation of community roles. ​To further explore some of these changes in community roles and responsibilities, we … [Read more...]

Happy Community Manager Advancement Day 2020

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When Jeremiah Owyang, the father of Community Manager Advancement Day (formerly Community Manager Appreciation Day) approached us for a CMAD 2020 contribution we said, “YES!!” We work with innovative, enthusiastic, and engaged global community professionals and we knew they would have amazing … [Read more...]

Community Roles 2020: Three Myths BUSTED

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We have a long history of "busting" online community myths. 90-9-1 rule, we're looking at you. The latest edition of the Community Careers and Compensation report did some new myth-busting, and in case you haven't had a chance to read the whole report, we wanted to share a few highlights with you. … [Read more...]

Four Ways Online Engagement Impacts Members

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All engagement is not the same...and different engagement behaviors generate different outcomes. Engagement is challenging to measure because engagement is not a single action, but a range of behaviors. Without getting more specific about what kind of engagement is meaningful – and what … [Read more...]

Webinar: Best Practices for Launching a Community

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Each month our community manager extraordinaire, Kelly Schott, shares a behind the scenes look inside TheCR Network.  She’ll explore the research, programming and professional development available exclusively to Network members and highlight best practices for community … [Read more...]