The Community Roundtable

Strategies, Tools, and Professional Development for Community Leaders

Community Role Profile: Community Manager

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OVERVIEW OF ROLE​ Community managers often oversee more processes than people and are the generalists of the community field. Although some community managers manage moderators or specialists, many work with other teams as the voice of the community. A community manager can be an entry-level role in … [Read more...]

Community Career Pathways

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The community field is expanding in exciting ways, with an increasing diversity of roles and career routes available. Where once there was ambiguity and limitations on professional growth, there are now too many possibilities to map out. The map below is just a sample of the avenues that could be … [Read more...]

Conversations with Community Managers – Sam Pirok on Expectation Management

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Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]

Engagement That Scales – Episode #22: Maddie Grant on What Will Go Back, and What Won’t

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In episode #22 Rachel Happe and Maddie Grant talk about what work-related norms will go back to the way they were in 2021, and what has been forever changed by the pandemic-related shift to work-from-home for so many organizations. They chat about the long-term damage of the "lift and shift" … [Read more...]

Conversations with Community Managers – Lance Yoder and John L. Moore on Workforce Collaboration

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Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]