The number one challenge community managers as us about is engagement. How do we get more people to visit our community? How do we keep members coming back for the long-term? How can we convert casual viewers (fka lurkers) into contributing members? If you struggle with how to boost online … [Read more...]
Five Reasons You Should Try Cohort-Based Job Searching
Job searching is .... we don't want to say the worst, but it's not fun. The rise of automated applications means hiring teams are wading through a big, noisy (often unqualified) pool of interested candidates. Often, even when you apply for a job you're highly qualified for you never even hear back. … [Read more...]
Authentic Engagement in Online Communities
Episode #101 features Penny Schnarrs, Director of Community Relations and Strategy at the Association of American Medical Colleges (AAMC). Hosts Jim Storer and Shannon Abram chat with Penny about community building and virtual engagement with a medical organization. She shares strategies for … [Read more...]
The Intersection of Learning and Communities
Drum roll please! We've officially hit triple digits! Today, we're celebrating a major milestone – the 100th episode of the Community Conversations podcast! It's hard to believe it's been 15 years since we embarked on this podcasting journey together. From the very first episode, in 2009 (with … [Read more...]
Community Manager Salaries in 2024
Did you see our new Community Manager Salary Match game? You can play below and see if you can match the community manager salaries to the correct US regions! (Not in the US? We've got you! Stay tuned for a global game, coming soon!) Sharing this on social media led to some … [Read more...]
New Community Careers and Compensation Research
We are excited to share our latest Community Careers and Compensation report! Based on a global survey of over 600 community professionals, the Community Careers and Compensation 2024 report highlights trends in the community management industry and provides salary data for four different community … [Read more...]
Community Building for Associations
Episode #99 of Community Conversations features Catherine Hackney, an online community consultant specializing in association member communities with Confident Communities Consulting. Catherine discusses the importance of online communities for associations and non-profits. Catherine shares best … [Read more...]
Melanie Binder on Community Technology Platforms
Episode #98 of Community Conversations features Melanie Binder, Senior Manager, Community and Council Engagement, who discusses her work at Healthcare Financial Management Association (HFMA) and how she developed and launched a hybrid community platform for their members, and best practices when … [Read more...]
Leveraging Data Analytics for Community Success
Community Conversations is a long-running podcast series highlighting community success stories from a wide variety of online community management professionals. Episode #97 of Community Conversations features Chris Catania, Head of Community at Esri. Hosts Jim Storer and Shannon Abram … [Read more...]
Three Reasons Community Managers are (Still) Crucial to Online Communities
We logged into LinkedIn today, to post our planned Community Manager Appreciation Day 2024 posts, and immediately were sidetracked with more news of amazing community professionals being laid off. It's heartbreaking to see so many talented community managers without a community. If you're reading … [Read more...]
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