Join TheCR’s Rachel Happe, Principal and Co-Founder of The Community Roundtable, as she chats with Marjorie Anderson, CSPO, Manager, Digital Communities at the Project Management Institute, about the State of Community Management 2019 report. In Episode #62, Rachel and Marjorie discuss … [Read more...]
Podcast: Traci Cappiello, Google
Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professional. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]
Pushing the (Community) Dialog Further, Together
TheCR Connect conference is always striving to push the dialogue further, and this year did not disappoint. Between an in-depth exploration of the vendor market in their Community Solutions Showcase to the two thought-provoking keynotes on entrepreneurship and trust in Community spaces, my notebook … [Read more...]
The Community Roundtable Recognizes Excellence in Community Management with TheCR Awards 2019
Humana, Inc., Heifer International, and Analog Devices, Inc. among global organizations celebrated as leaders in community management. The winners of the fourth annual TheCR Awards were announced Tuesday, September 24, 2019 including innovative community leaders from Pearson, BMC Software, World … [Read more...]
Podcast: Lisa Allison, Analog Devices, Inc.
Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professional. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]
Four Ways To Win Connect: Getting The Most From Your Conference Experience
Even if your bags aren’t quite packed (to be honest I’d be impressed if they were), there is still plenty to plan for this years premier Community conference, TheCR Connect. As a three-year veteran of the event, I thought I’d take a minute to layout four ways to extract the most from your Connect … [Read more...]
Podcast: SOCM 2019 Highlight – Communities Propel Engagement
Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers.” Join TheCR’s Shannon Abram as she chats with Rachel Happe, Principal and Co-Founder of The Community Roundtable, and Jeff Ross, Community Manager at Humana about the State of … [Read more...]
Profiles of Emerging Community Leaders
Community roles have long been misunderstood as positions “merely” requiring social skills and the ability to interact. In fact, they neither represent just one role nor are they simple. Great community leadership is mostly hidden work focused on enabling others to interact constructively in service … [Read more...]
Burn-Out Risk is High for Online Community Managers
Or 10th annual State of Community Management survey revealed that online community professionals are both incredibly optimistic and incredibly burnt out. A full 50% of community professionals experienced a high degree of burnout over the past 12 months. At the same time, 69% see a future for … [Read more...]
Online Communities Generate Huge ROI
Communities are complex and ever- changing. In the real world, they are challenging to see in aggregate and, therefore, almost impossible to measure. Online, however, we can see how communities form, change, fragment, divide, and dissipate. That allows us to communicate community dynamics, … [Read more...]
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