The 8th annual State of Community Management survey closes next Friday, March 17th - time is running out to contribute! We know your time is valuable, so here are three important reasons to take the SOCM today: Get Real-Time … [Read more...]
Best Practices for Building an Editorial Calendar
Georgina Cannie shares best practices for building an editorial calendar for an online community program, as well as a look at the research, programming and professional development available exclusively to members of TheCR Network. Building an editorial calendar for your community program will … [Read more...]
Friday Community Jobs Round-Up – 02/24/17
Each Friday we compile a comprehensive list of the latest jobs across community management. Be sure to check back in each week to see the latest listings. Know of a great community opening that we've missed? Let us know and we'll add it to the list! Employee Communications Content … [Read more...]
Meet TheCR Team | Kelly Schott
Head of Networks At-a-Glance: Member Since | 2017Superpower | Comma placement#teamcat or #teamdog | #teamdog Kelly is a veteran community engagement practitioner in the journalism space and loves applying this knowledge and experience to the community management world. You can ask … [Read more...]
Meet TheCR Team | Emma Nicholas
Community Strategist At-a-Glance: Member Since | 2017Superpower | Planning and organizing#teamcat or #teamdog | #teamdog Passionate about all things process, Emma loves a list. She is here to keep the team on track with all things advisory. You will find her tackling project planning in … [Read more...]
Throwback Thursday – Best Practices Webinars
One of the greatest perks of working at TheCR is access to all the big, beautiful brains on our team. Hillary Boucher has more community management knowledge than you can shake a stick at and even though she is kept pretty busy with her day job (running TheCR Network and our community teams) she … [Read more...]
Throwback Thursday – Community Management Research
We are gearing up to launch our 8th annual State of Community Management Survey, so I thought it would be a great time to share an overview of all the community management research we publish. This week's #throwbackthursday highlights our four major research platforms for community … [Read more...]
How do I connect with community members around the globe?
It goes without saying that managing an online community - whether you are internally or externally focused, means you spend a lot of your time online. While the majority of your community programming and activities might take place online many of our members have reported that live, face-to-face … [Read more...]
Best Practices for Community Moderation, or Why Patience is a Virtue
Policies, guidelines, and governance provide the framework and boundaries for your community, but moderation is where those policies are turned into day-to-day management. Direct moderation is the day-to-day interaction and management that signals to members what gets attention—both good and … [Read more...]
Community Best Practices: Architecting the Community that Meets Your Needs
By now, countless organizations have learned the painful lesson: “If you build it, they will come,” only works in the movies. But there’s a related lesson that is a core tenet of community management. How you build it—the shape of the community you create—drives whether the community meets your … [Read more...]
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